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Business Profile

Vinyl Flooring

Refloor, LLC

Reviews

This profile includes reviews for Refloor, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Refloor, LLC has 15 locations, listed below.

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    Customer Review Ratings

    4.64/5 stars

    Average of 299 Customer Reviews

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    Review Details

    • Review fromKevin B

      Date: 08/23/2024

      5 stars
      Great job of fixing my subfloor damage and getting my new floors installed. Only regret - would have covered up whatever was in the house during the carpet removal and subfloor repair - I wasnt ready for the ***** But thats not a knock on the installers - maybe I missed it in the preparation instructional video.
    • Review fromAngela M

      Date: 08/22/2024

      5 stars

      Angela M

      Date: 08/22/2024

      From the flooring specialist, *********************. He was very knowledgeable on all the products that was sold very kind and helped me so much by choosing the right flooring for me. *** and **** come to install my floor. What great gentlemen professional kind well mannered they worked super hard and got my job done in one day and I so appreciate it. All three of these men *************** and **** are a wonderful asset to your team there at Refloor! I love my floors. Thank you so much for making it happen.

      Refloor, LLC

      Date: 08/29/2024

      Thank you so much for your kind words! Were thrilled to hear that ****************, and **** provided you with such a positive experience. **** is indeed very knowledgeable, and were glad he was able to help you choose the perfect flooring for your home. *** and **** take great pride in their work, and its wonderful to know that their professionalism and hard work made a lasting impression.Were so pleased that you love your new floors, and its great to hear that our team made the process smooth and enjoyable for you. Your feedback means a lot to us, and well be sure to pass on your compliments to ****************, and ****.Thank you for choosing Refloor, and please dont hesitate to reach out if you need anything in the future!
    • Review fromHaley N

      Date: 08/22/2024

      5 stars

      Haley N

      Date: 08/22/2024

      *******, our installer was amazing. Very professional, curious and does an amazing job! Couldn't reccomed him enough. ***** our installation coordinator was amazing as well. Called several times a day to ensure I was happy with the service and that things were going smooth. Great communication.

      Refloor, LLC

      Date: 08/29/2024

      Thank you so much for your wonderful feedback! Were thrilled to hear that ******* and ***** provided you with such exceptional service. ******* takes great pride in his work, and it's fantastic to know that his professionalism and craftsmanship made such a positive impression. ***** is dedicated to ensuring our customers are well taken care of, and Im glad his communication and attention to detail helped make your experience smooth and enjoyable.We truly appreciate your recommendation and are delighted to have met your expectations. If you ever need anything in the future, please don't hesitate to reach out.Thank you for choosing Refloor!
    • Review fromSue P

      Date: 08/21/2024

      5 stars

      Sue P

      Date: 08/21/2024

      My new floors are Wonderful! I did the Risky Business dance on them right after the guys left. The installers were great and completed the job on time.

      Refloor, LLC

      Date: 08/22/2024

      Thank you for your delightful review! Were thrilled to hear that youre loving your new floors so much that they inspired a little "Risky Business" dancewhat a fantastic way to break them in! Its also wonderful to know that our installers were great and completed the job on time.Your enthusiasm truly makes our day, and were so glad you had such a positive experience with Refloor. If you ever have any questions or need anything in the future, please dont hesitate to reach out.Thank you again for choosing Refloor!
    • Review fromBeverly E

      Date: 08/21/2024

      5 stars

      Beverly E

      Date: 08/21/2024

      I was a bit anxious at onset but all anxiety replaced by calm upon prompt arrival and speedy, professional, efficient completion of the project. Totally pleased with result. Thank you!

      Refloor, LLC

      Date: 08/22/2024

      Thank you for sharing your experience with us! Were so glad to hear that our team was able to replace your initial anxiety with calm through their prompt arrival and efficient, professional work. Its wonderful to know that youre totally pleased with the result.Your satisfaction is incredibly important to us, and were delighted that everything went smoothly. If you ever need anything in the future, please feel free to reach out.Thank you again for choosing Refloor!
    • Review fromAndrea L

      Date: 08/21/2024

      5 stars

      Andrea L

      Date: 08/21/2024

      **** and ***** done an exceptional job! Looks awesome! Im very pleased! They were all about business and great customer service!

      Refloor, LLC

      Date: 08/22/2024

      Thank you for your fantastic feedback! Were delighted to hear that **** and ***** did an exceptional job and that youre so pleased with the results. Its great to know that they provided both top-notch workmanship and excellent customer service.Your satisfaction is our priority, and were thrilled that everything turned out just as you hoped. If you ever need anything else or have any questions, please dont hesitate to reach out.Thank you again for choosing Refloor!
    • Review fromDaniel M

      Date: 08/18/2024

      5 stars

      Daniel M

      Date: 08/18/2024

      They did a phenomenal job walking me through the process. I chose *** for my floor. It was supposed to be a 2-day job, but ****** and ****** completed it in one day and they did a fantastic job. The Refloor team also checked in with me during installation to see how things were going, which was great. Floor looks amazing. Thank you Refloor.

      Refloor, LLC

      Date: 08/20/2024

      Thank you for sharing your experience with us! Were thrilled to hear that ****** and ****** exceeded your expectations by completing the job in just one day and delivering fantastic results. Its great to know that the Refloor team was there to support you throughout the process, checking in during the installation to ensure everything was going smoothly.Were delighted that youre happy with your new LVP floorits wonderful to hear that it looks amazing! If you ever have any more projects or need assistance in the future, please dont hesitate to reach out.Thank you again for choosing Refloor!
    • Review fromDiana R

      Date: 08/18/2024

      5 stars

      Diana R

      Date: 08/18/2024

      ******* did an excellent job of laying my flooring. He was on time, very professional and excellent quality of work. He was also friendly and respectful of my personal items. I would highly recommend him. **** and ***** did an excellent job as well.

      Refloor, LLC

      Date: 08/20/2024

      Thank you for taking the time to share your experience! Were delighted to hear that ******* did an excellent job with your flooring installation, demonstrating professionalism, punctuality, and respect for your personal items. Its wonderful to know that youre pleased with the quality of his work.Were also glad that **** and ***** contributed to your positive experience. Your recommendation means a lot to us, and were grateful for your trust in Refloor.
    • Review fromChristy M

      Date: 08/17/2024

      5 stars

      Christy M

      Date: 08/17/2024

      Great service and installation! Everyone involved was helpful and informative. Our floors look fantastic!

      Refloor, LLC

      Date: 08/20/2024

      Thank you for your kind review! Were delighted to hear that you received great service and that the installation went smoothly. Its wonderful to know that everyone involved was helpful and informative, and were thrilled that youre happy with how your floors turned out.
    • Review fromEleanor M

      Date: 08/16/2024

      5 stars

      Eleanor M

      Date: 08/16/2024

      What an awesome staff *****, *****, ************************ and ******, I appreciate you all.

      Refloor, LLC

      Date: 08/20/2024

      Thank you for your fantastic feedback! Were thrilled to hear that *****, *****, ******, *****, and ****** made such a positive impact on your experience. Its wonderful to know that their efforts were appreciated, and well be sure to pass along your kind words to the entire team.

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