Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Audiologist

McDonald Audiology & Hearing Health Care

Reviews

This profile includes reviews for McDonald Audiology & Hearing Health Care's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

McDonald Audiology & Hearing Health Care has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.79/5 stars

    Average of 24 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromTed B

      Date: 05/25/2024

      4 stars
      Was very nice and friendly. They were very knowledgeable and able to fit me with a hearing aid to suit my needs. I would definitely recommend McDonald hearing to anyone looking for hearing aids
    • Review fromRobert F

      Date: 04/08/2024

      5 stars
      I was very impressed once again! Answered most all my questions before I asked; Professional, courteous and efficient! I highly recommend them should you need their services!
    • Review fromCindy H

      Date: 02/07/2024

      5 stars
      Get the be best care, never rushed, always work to adjust what needs to be. Everyone is very friendly and professional!
    • Review fromTom L

      Date: 01/05/2024

      5 stars
      Lori the receptionist and Dr. Lyons the Audiologist are who I have the most experience with and they are excellent at their jobs. Always knowledgeable and professional. I highly recommend McDonald Audiology!
    • Review fromMike S

      Date: 11/21/2023

      5 stars
      McDonald Audiology is an excellent hearing aid resource. Their staff is highly professional and very welcoming. They go above and beyond in serving their clients! I would highly recommend them !!!
    • Review fromLarry D

      Date: 08/08/2023

      5 stars
      Absolutely a wonderful, professional place to deal with. Do not hesitate to go there!
    • Review fromLORRAINE R

      Date: 08/01/2023

      1 star
      My husband and I went to get new speakers for our hearing aids. We each had one bad speaker. We were charged $180.per speaker (2) and on top of that we were charged $130 office visit. They didn't come to our home, we went to their location and it took her all of 10 minutes to fix them.Most of the time we were there, we were waiting to be waited on.In checking with other like businesses, they charge $100 per speaker and no office visit charge. We feel we were excessively overcharged. In speaking with them about it,we got no where. This happened on July 14 and we have heard nothing more from them.
    • Review fromCarol R

      Date: 05/22/2023

      5 stars
      McDonald Audiology is a very professional and helpful business for hearing loss. Whenever I need assistance with my hearing aids, ***** and *** have always been able to help. They offer professional advice and have kept my hearing devices at optimal performance. They understand my needs and make me feel confident I'm getting the best option for my hearing.
    • Review fromBeth B

      Date: 05/10/2023

      5 stars
      I was very pleased with the level of service, the time that was taken to explain, demonstrate and work through issues with me. I would recommend them to everyone.
    • Review fromTom m

      Date: 04/23/2023

      5 stars
      Service is excellent...and appts are on time...no complaints... Friendly staff

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.