Reviews

Review Details

• Review fromThomas L

  Date: 09/21/2024

  5 stars
  I sent in a small gold remnant from a dental crown and was promptly paid more than I expected to get. My experience was good and I have no complaints. I would definitely use them again.

• Review fromJohn W

  Date: 06/06/2024

  1 star

  John W

  Date: 06/06/2024

  On May 29, 2024 I mailed Midwest Refineries, LLC (MR) the following scrap gold: 7.5 grams solid 18K gold; 1.4 grams solid 14K and 8.0 grams solid 10K gold. This was a test shipment on my part to determine if MR was honest and could be trusted with my future business. Midwest Refineries, LLC received my gold on June 1. On June 6, 2024, I received a check from MR for only $550.00 while the correct amount according to MRs own terms and policies and based on prevailing gold prices should have been conservatively about $675.00. The difference of $125.00 is just too much for me to accept without a challenge. I received no explanation from MR regarding this shortfall but found others on the Internet whove experienced the same shortfall problem when conducting business with ******** beginning to appear to me that MR is disreputable. I am not some rube that just walks into a local jeweler or cash for gold kiosk at a shopping mall and gets cheated. I know the exact amount I was owed from MR and was even willing to allow MR to keep an extra $25.00 -$50.00 or so for their costs. However, the amount MR short changed me ($125.00) is excessive and exorbitant. From the invoice I received back from MR today (with my disappointing remittance) it was apparent that MR had not melted my scrap gold down and assayed using XRF which is the proper way to determine scrap value. Rather, MR merely sent me back some unexplained scrap value based on dubious weight and karat estimates. I complained to MR (someone called ****) about my disappointment with this transaction earlier today via email but have yet to receive a response. I cannot recommend using Midwest Refineries, LLC based on this transaction.

  Midwest Refineries, LLC

  Date: 06/07/2024

  Received an email from this customer stating his disappointment in his settlement. Called and left a message that I would review his order and reply the next day. I reviewed his order and called him and left a message.to explain his settlement. Instead, I see this negative review. Many people make the mistake of figuring the purity of various karat gold at its plumb percentage of purity, which it should be, but never assays that high. They also do not figure in any weight loss, which all precious metal loses when melted. 10K will average between 38$ to 40% purity, not 41.7%, 14 k will average between 53% to 56%, not 58.5% and 18K will average between 69% to 72%, not 75% as it should. There will also be a 2% to 4% after melt weight loss, when any precious metal is melted. This customer figured all of his karat gold at its plumb percentage of purity and did not account for any after melt weight loss. He also did not give me the oportunity to explain his settlement, before posting this review. ****

• Review fromDanetha B

  Date: 10/17/2023

  5 stars
  I sent some gold to them in 2021 and plan to do so again this year. They were communicative about the items I sent, one of which was questionable to me and turned out to be gold plated. He even offered to return the gold plated item. I was also pleased with the amount of payout, which I found to be very fair. In fact, I had sent two shipments of equal size and karat gold to another refinery, and their payout was way less than Midwest's. The turnaround time to receive my check was also extremely fast. I would recommend Midwest Refineries.

• Review fromDavid H

  Date: 05/24/2023

  5 stars
  i have sent gold to Midwest Refineries 3 times in the last few years. all 3 great experiences. the checks were sent the day after they received my package. for my last shipment i was expecting around $2400 and the check was right at $2400. this is a really great company. very honest and fair. don't hesitate!!

• Review fromFrank B

  Date: 01/30/2023

  5 stars
  This company is square, fast with a check. They are accurate and fair. I have used this refiner several times and never have been disappointed.**********************

• Review fromJeremy M

  Date: 12/03/2022

  5 stars

  Jeremy M

  Date: 12/03/2022

  Have used them a couple of times. Both times the amounts were over 1k dollars. Their numbers seem to be spot on. They seem to be fair with their calculations. They know what they are doing. I believe they actually pay more then most places. Its nice to know your getting treated fair when you send someone your gold. Turnaround was pretty fast to I had a check within the week. Thanks **** for handling my shipment and being prompt with returning messages. Will come back in the future.

  Midwest Refineries, LLC

  Date: 12/04/2022

  Thank-you for your positive review. We look forward to your continued business. Regards, Candy