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Business Profile

Credit Union

Mid-Minnesota Federal Credit Union

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit Union.

Complaints

This profile includes complaints for Mid-Minnesota Federal Credit Union's headquarters and its corporate-owned locations. To view all corporate locations, see

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Mid-Minnesota Federal Credit Union has 8 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:02/17/2025

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This business has charged me a 3000 fee for insurance due to the insurance company making a mistake, i was under the impression there was insurance on the vehicle. Now this company wants to rip me off and charge me outrageous fees for a mistake that was not of my doing and i had no knowledge of. They are unwilling to work with me and i feel that every customer should be aware of this company's scams to rip people off by charging unnecessary fees.

    • Initial Complaint

      Date:08/19/2022

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I had my car broken into last Friday Aug 12,2022. My debit card and ID was stolen from my car.There is/was a transaction made on my debit card from the thieves that had stolen my wallet for the amount $429.50. The bank flagged it as a fraudulent charge. As of today , Aug 19,2022 i still do not have the monies back into my account. I have called their ***** Services numerous times and keep getting runaround and even from the local bank as well.I also did file a complaint with the Federal Trade Commissions as well on this matter.I have two police reports that the bank hasn't requested yet. Once this is resolved, i will pull my monies from this bank.. Zero apology , Zero help or reaching out to me on my behalf. I hope this will help get it resolved.

    Mid-Minnesota Federal Credit Union is NOT a BBB Accredited Business.

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