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New Car Dealers

Luther Brookdale Volkswagen
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BBB Accredited BusinessA+Rated by BBB

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Customer Review Ratings

1

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Review Details

  • Ryan P

    Date: 02/27/2023

    I bought a 2016 Mercedes with only 60,000 miles for a large amount of money then to find out that, they either removed the SD card that runs the navigation backup camera and satellite radio. On top of that tried to contact them. I was supposed to be contacted back Monday morning at 10:00 nobody contacted me. I had to call at 11:30 spoke with a guy named Sean who basically told me the car was mechanically sound and safe for the road and that was all his standards held up to for his responsibility so therefore if it wasn't a safety feature that is not properly working it's not his problem because it's a used vehicle with 60,000mi. that means the vehicle has been driven 8250 miles a year for the last 7 years and he's trying to act like it's a vehicle with 200,000 miles and 20 years old so needless to say the business they conduct there is all about money in their pocket if it don't make them money they don't care, I would never shop there again nor would I insist anybody else purchase a vehicle from them.
    On top of that I never got my carwash card or my gas card

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