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Business Profile

Quilting

Rubys Hand Quilting Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Quilting.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromDonna F

    Date: 03/01/2023

    1 star
    In Nov 2021, I sent our family quilt to **** to be completed by the Amish quilters. I kept in regular contact with her by phone and email. She assured me, my quilt was being worked on. It wasn't until *** 2023 - I pressured her on the status on the quilt and found out she had been lying to me for the past 15 months. She never sent the quilt. It was still sitting in a box at her house!After multiple emails and phone conversations with ****, and threatening criminal charges, I did get my quilt back.Beware of this business. I too had the EXACT same experience as the 2 other people who have posted about ****'s business.
  • Review fromLaura H.

    Date: 12/10/2022

    1 star
    It took a year and a half to get my quilt back. The quilter did a lovely job and said it had taken 11 months to quilt, but **** kept it an additional 4 months and would not return it to me. She said she had been sick, which I understand, but she promised repeatedly to ship it and then did not. She said she couldnt drive, but the **** will pick up packages. I even asked a friend who lives nearby to pick it up for me. He arranged a day and time with her, but after driving an hour to her house, when he arrived she would not answer the door. Only after I threatened to file charges for mail fraud did she send it.

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