Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Storage Units

KO Storage

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Storage Units.

Reviews

This profile includes reviews for KO Storage's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

KO Storage has 28 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1.09/5 stars

    Average of 11 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromCarla S

      Date: 06/12/2023

      2 stars

      Carla S

      Date: 06/12/2023

      I rented 2 storage units in the same building, unit 22 first, and later unit 18. One unit 18 had furniture only. The other unit had boxes and some furniture. Moisture got into Unit 18. There was a small tear in the white padding and the moister strip at the bottom of the door is old. My furniture was covered in mold. I have insurance but it did not pay for mold removal. The business is supposed to have ************** K of the policy and pay up to $500 for damages. I had to pay a professional to clean my leather living room suite. The district manager has not returned my call.

      KO Storage

      Date: 08/25/2023

      Hello *****! We are disappointed to hear the experience that youve had. We have tried to find your account to be able to contact you directly but are struggling to find your information. Can you please call our *********** at ************ and request a call back from your District Manager? From there, our *********** Agent will forward your information to our District Manager. Our District Manager will then reach out to assist you. Thank you!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.