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Business Profile

Light Fixtures

Service Lighting, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Light Fixtures.

About

About This Business

According to information supplied by the company, Service Lighting offers sales and distribution of lighting products.

Years in Business: 74

Business Details

BBB File Opened:
5/14/2002
Business Started:
1/1/1951
Business Started Locally:
1/1/1951
Business Incorporated:
1/1/1955
Type of Entity:
Corporation
Alternate Names:
ELightBulbs
Compact Offer
Van O Lite
Flashlight Museum
Business Management:
Paul McLellan, President
Marisha Schletty, Company Contact

Additional Contact Information

Principal Contacts
Paul McLellan, President
Marisha Schletty, Company Contact
Customer Contacts
Marisha Schletty, Company Contact
Fax numbers
Primary Fax: (763) 571-8796
Other Fax: (763) 528-2492
Additional Email Addresses
Complaint: Email this Business
Additional Websites
lightbulbs.com

Additional Information

Payment methods
Check, Visa, MasterCard, Discover, Ammex, Wire Transfer, ACH
Refund and Exchange Policy
How to set up a Return
Sign In to your Account
Click on "My Orders", and select the appropriate order under the "Shipped" menu
If the order was shipped in the last 30 days, you can click this button at top-right:  Return / Replace Items
Follow the steps on screen to quickly setup the Return and receive an RMA #
Requirements / Restrictions
All returns must be started within 30 days of the order's ship date.
All returns must include an authorized RMA number on the outside of the package.
The costs of returning non-defective products to us are the responsibility of the customer.
In order to receive credit back, products must be returned in working order and in their original, undamaged packaging.
We will not be responsible for covering defective products for orders shipped outside of the USA or Canada.
Partial returns are not permitted for orders that were generated from energy companies/utilities.
Restock Fees
If a product is returned and is in full working order, a restocking fee of 10% will automatically be deducted from any refundable amount (7% for orders that were generated from energy companies/utilities).
If an order is returned without authorization or an RMA #, a 40% restocking fee will be deducted from any refundable amount.
Why is there a Restock Fee?
When we process a return for a non-defective product, we have significant labor costs to process the inbound shipment and to test that the product is valid for resale. And if/when we return special order products to the manufacturer, we are assessed restock fees ourselves.
Our restock fee is HALF of the typical fee that our competition charges.
Missing Shipments
Any missing shipments must be reported within 14 days of the order ship date for full reimbursement.
Business Categories
Light Fixtures

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