We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Bed Sales

Sleep Number Corporation

Headquarters

BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Sleep Number Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Sleep Number Corporation has 20 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    4.59

    Average of 3,821 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Courtney J

      Date: 08/09/2022

      Sales people were very friendly and helpful. No charge for old bed disposal.

    • Tiffany R

      Date: 08/09/2022

      The customer service is amazing when talking to them on the phone, i was not pleased with the guy in the sTore!,

    • Jason M

      Date: 08/09/2022

      SERVICE AFTER THE SALE IS TERRIBLE! Our mattress began hanging over the edge of the frame and not holding air less than a year after the purchase date. I contacted customer service and had them come to check the bed. I had to wait over 6 weeks for that appointment time and then the rep arrived over 3 1/2 hours outside of the arrival window timeframe. The rep said he would order an entire replacement, which he never did. I ended up calling back to check the status when I find out it had not been ordered. The lady I spoke with then ordered what I thought was all of the parts. When only one box arrived, I waited a little longer and called only to find out that the second rep only ordered one of the three parts that were needed. The third rep got everything ordered, but I requested to have the "first" appointment of the day since they basically wasted a half day of MY time by not showing up in the timeframe they were initially scheduled to arrive. When I received notification of appointment time, it was an afternoon appointment. I immediately contacted the company, even the executive office, to be told "unfortunately they couldn't accommodate my request". Customer service nor the executive office would provide me a number to contact the home delivery department myself, stating they were not allowed to give out that number. I left a message with the CEO herself with, (surprise, surprise) no response. ANY COMPANY THAT DOES NOT PROVIDE GOOD "SERVICE AFTER THE SALE" IS NOT A REPUTABLE COMPANY AND SHOULD BE STEERED CLEAR FROM AT ALL COST!

    • Erick V

      Date: 08/09/2022

      Loved the store and staff beds are amazing. You should definitely check them out

    • Jacqueline S

      Date: 08/08/2022

      Very good sales people when we ordered our bed 2 Jul 22 in Destin FL.

    • Johnathan F

      Date: 08/08/2022

      Company has poor customer service. The service rep told me to try a different bed. Even though the issue I was having is due to a manufacturing defect.. The "manager" called me and asked myself to try and do trouble shooting over the phone. Even though the issue was stated already and what trouble shooting has been done already. Not every happy with how this situation is going. My sleep has been the worst of my life.

    • Vicki P

      Date: 08/08/2022

      Sales people in the store are always very knowledgeable & willing to assist. They don't rush you when you are considering a purchase. I ordered my 360 online with a "chat". That associate was also very knowledgeable and assisted me in choosing the bed that met my needs. The people who delivered the bed & assembled it were also very helpful.

    • Amy J

      Date: 08/08/2022

      Very happy so far with Sleep Number and eagerly awaiting my delivery.

    • Hannah M

      Date: 08/08/2022

      Great company and great products. Delivery and customer service are top notch!

    • Madeline H

      Date: 08/08/2022

      Sleep number bed changed my life!!! I never thought I will sleep comfortably owning my i8 bed along with its beneficial features. I am satisfy with my comfortable and supportive bed!!!

    Sleep Number Corporation is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.