Online Education
BluprintAbout
Business Details
- Local BBB:
- BBB Great West + Pacific
- BBB File Opened:
- 3/13/2012
- Business Started:
- 5/22/2011
- Alternate Names:
- Sympoz Inc
- Craftsy
- Business Management:
- Mr. CJ Phillips, Customer Relations Manager
Additional Contact Information
- Principal Contacts
- Mr. CJ Phillips, Customer Relations Manager
- Customer Contacts
- Mr. CJ Phillips, Customer Relations Manager
- Additional Phone Numbers
- Other Phone: (888) 891-7203
Additional Information
- Payment methods
On our full site: Classes and supplies can be purchased using most major credit cards or your PayPal account.
On the Android App: Classes and supplies can be purchased on the app. Patterns are only available for purchase on our full site.On the iOS App: All payments made via the app will be paid via your iTunes account. Please note that Bluprint is unable to issue refunds for payments made via iTunes as they go directly through Apple. You will need to contact Apple Support to request a refund.
- Refund and Exchange Policy
If you happen to find a class that you’re not entirely thrilled with, we are happy to help you return it within 30 days of your purchase. We are also happy to refund your subscription within 30 days of signing up. Please email our team for support at [email protected] and they'll be happy to help!
A few things to note:
We are not able to offer class exchangesWe are unable to refund a class purchased outside of Bluprint, including but not limited to: iTunes, Jo-Ann, Amazon. This is because the payment does go to that company. To request a refund for a class purchased through a third party, please contact them directly
We also offer returns on non-edible supply items in their original condition within 30 days, and free return shipping within the US. You can submit a return request at www.craftsy.com/returns
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