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Business Profile

Masquerade Costumes

Halloween Costumes.com
BBB accredited business seal
BBB Accredited BusinessA-Rated by BBB

Reviews

This profile includes reviews for Halloween Costumes.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Review Ratings

    4.54

    Average of 470 Customer Reviews

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    Review Details

    • Holly P

      Date: 11/02/2023

      It's totally in the name... everything on this site is FUN!! Such good prices, and was SUPER delighted when I saw the quality! I will, for sure, be ordering again!! Use them for the holidays... you won't be sorry!!!

    • keith d

      Date: 11/02/2023

      I have shopped Halloween Costumes for about a year and always Satisfied with my Purchases. I shop the internet looking for the best price and usually find the best price at Halloween Costumes. I received damaged packages from shippers but Halloween Costumes always takes care of the Issue. Thank You Halloween Costumes.

    • Danielle W

      Date: 11/01/2023

      Perfect place for costumes! The costumes fit great, Great selection and the customer service is great as well!

    • Tia B

      Date: 11/01/2023

      I ordered monster hands for my son's Halloween costume and when it arrived it was a baby costume. So I called and they said they will resend my hands and they would arrive on the 31st. This was pushing it because we needed them for the 30th too but I agreed because at least he would have them on halloween. We'll they never arrived so I called and they blamed it on fed x not picking up the order but long story short, it was never even shipped. My son even got made fun of because he didn't have his whole costume and all I got was an excuse but never even a sorry really. They just said, so I'm guessing you don't want them now? How annoying. Why didn't they contact the people who ordered and tell then if they knew the orders didn't ship. Also how am I gonna call on Friday and you tell me fed x didn't pick up Monday? If they really waited till Monday to try to ship me something that I needed Tuesday when they should have sent it out immediately then that's stupid too. It doesn't really make sense to me. Also now I'm stuck with a stupid ugly pumpkin baby costume I don't want. I know some baby out there didn't get their costume either.

    • Alice S

      Date: 10/31/2023

      Horrible business. It prompts me to give a review on their website but it makes me go on a wild goose chase and doesn't really have a space to make a review.
      I ordered a costume and I had to pay for the shipping. Then, it was smaller than advertised and it said it included a belt but the belt was missing. When you want to return, they ask for a restock fee and you have to pay for shipping again!!!
      I think it's a scam, they already ship you bad product knowing you have to go through so much trouble to return it.
      Don't buy anything there!!!

    • Maria V

      Date: 10/30/2023

      Poor customer service. Costume never arrived. Guaranteed on October 27th, 2023.

    • Fabrizio G

      Date: 10/29/2023

      I absolutely love Fun.com! Being from Brazil, I was a little bit worried when I made my first purchase... but there was no reason for that! The products always arrive pretty fast (considering it's an international shipping) and, most importantly, in perfect conditions!
      As an avid Funko Pop collector, Fun.com is my place to go when I wanna add something new to my collection!
      Gotta love Fun.com!

    • Luchanna D

      Date: 10/28/2023

      My issue was handled quickly and representative was friendly. Would have given 5 stars but I had a credit on my original order that didn’t get transferred to the new one. If got made up in the end though.

    • Richard M

      Date: 10/28/2023

      Men's Colonial Benjamin Franklin Costume
      The Colonial outfit was better than I expected. It was made of a fine material and looked as good, as or even better than the pictures. I am glad I purchased the XL it is a better fit.
      Fit: Runs Slightly Small
      We won first prize for best costume overall at our condo Hollow-Wine gathering. The https://www.halloweencostumes.com order was received in a timely manner and the qualities of the products were very good. It was great fun and a Keeper! I believe it was a good price also.
      Rich

    • Loren H

      Date: 10/28/2023

      The only place I buy costumes. They have so much to choose from!

    Halloween Costumes.com is BBB Accredited.

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