We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Accounting

Mandi's Accounting Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Accounting.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:05/20/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On March 17th I called Mandi about doing mine and my significant others taxes on her personal cell phone number which I got from a family member. She returned my call the following day and I said I had to call her back when I was off work. I then was able to contact her again on March 20th after I called and left a message she returned my call. We discussed me needing two sets of taxes filed and she said absolutely no problem get me the information once you have it. I got her the information and on April 11th 2025 at 12:34PM I texted her and said Hey, I just wanted to check in and see if you got my stuff? This is ****** *******. In return on April 11th 2025 at 5:06PM she texted me back and said Hi ******, I have your taxes done. Can you send me your email address and I will send them to you tonight. I am at the tire repair place right now, I have a two hr wait but once I get back to the office I'll email them to you tonight yet. I responded with Oh awesome! *********************** and I will get a money order in the mail and let you know when i send it. But I am out of sate until sometime this week. I forgot the routing and account numbers.. After that there was no response and the following are dates, times and text messages sent to her that I have never gotten a response to. April13th 2025: hey just wondering if you had a chance to send that email? April 22nd 2025:Hey, could you send me that email.April 25th 2025: I'm still waiting? I'm leaving money with grandma today but would really like the information sent to me like you said.April 28th:Hey. I left money in *********, once I hear back or get my return you'll get your money.May 3rd 2025: I said Hello?I also called her on Apr,2,18,23 May 6,14 business & personal device message on both May 19th 2025: I created an IRS account to get in to see if my taxes had actually been filed as I just figured out how to do that. When I logged in it said your 2024 Tax Return is Not Processed.OUT OF ROOM

Mandi's Accounting Services is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.