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Business Profile

Dentist

Dentures & Dental Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dentist.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:07/25/2022

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I needed to have a new liner put in my bridge. When I got there the dentist wanted to do a full panel of x-rays and all that, I told them NO, that I had called strictly about getting the new liner put in and they wouldn't do it. I tried to explain that I have a regular dentist, I went back there because that is where I originally got it.

    Business Response

    Date: 08/15/2022

    In order for us to move to the next stage of treatment, we MUST have an updated x-ray and we MUST have an up-to-date examination.  The x-rays and exam we currently have on file are FIVE years old, and a lot can happen in the mouth in five years.  These requirements are necessary in order to provide treatment.

    Customer Answer

    Date: 08/16/2022

    Complaint: ********

    that us an out right lie I told them I don't have the money for all of that. all they do is peel the stuff out and replace it and clean it they need to replace the liner nothing else needs done except cleaning it for the mold I bleach this once a week they are nothing but money this is a temp piece I pd almost 2 grand for buck up and fix it.



    I am rejecting this response because:









    Sincerely,





    ****** *******

Dentures & Dental Services is NOT a BBB Accredited Business.

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