Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:11/24/2024

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On August 4th 2023, a man came to my door and said he had an almost full bucket of sealant for the driveway. He said it normally costs $199.00 a bucket, but he would charge me $99.00 for the bucket. I agreed to have him seal my driveway and after a little while he came back and said he didn't have enough sealant to complete the driveway. He asked if I wanted him to finish it and I said yes since it looked like he was halfway done. He then sprayed other stuff on the driveway and got it on my new garage door. When he was done, he came to the door and said it would be $800.00. When I paid him, he gave me a receipt with very little information on it. In less than a year, the driveway started cracking and now weeds are starting to grow in the cracks. I called *** on the phone number on the receipt about 6 times in July and August. The first time I called was July 2nd, he didn't answer so I left a voicemail explaining that the driveway was cracking. He never returned my call. I finally was able to talk to him on August 15th, he told me he was in ********* and would be home on Sunday, but he said he would come over on Monday or Tuesday (Aug 19th or 20th) to fix the driveway. He never came by and I haven't heard from him since.

  Customer Answer

  Date: 12/31/2024

  My issue has not been resolved and I am still seeking a refund. 

• Initial Complaint

  Date:10/31/2022

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I had a hole in my roof. This company showed up and told me they could repair my roof for cheap. They ask if they could put a sign in my yard. I asked them how much it would costs. They told me not to worry about it and that we would work it out. He got on the roof and starting spraying my gutters and other places. They told me it was costs $99/gallon. I told him I couldn&#**;t afford it. He told me they would do it for $1500. I told him I had $1300. They sprayed the hot rubber. Rain came and that area was leaked and then four other places started to leak as well. The new places didn&#**;t leak before. I reached out to the company. They got the hot rubber on my vehicles and they said they would take care of it. They came out and he started rubbing a secret compound on the car. He then told me it was paint thinner. He told me he would have to get a five gallon bucket for the vans. I told him about the four new leaks. They said they would take care of it. They haven&#**;t shown up yet.