Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Duct Cleaning

SafeAir Duct Care

Reviews

Customer Review Ratings

4.09/5 stars

Average of 22 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromDawn C

    Date: 04/19/2023

    5 stars

    Dawn C

    Date: 04/19/2023

    ******* and **** did an amazing job! They were very professional, respectful, and just a pleasure to be around. They took the time to explain everything and got the job done quickly. I would definitely recommend them!

    SafeAir Duct Care

    Date: 04/21/2023

    ****, thank you for the wonderful review and the 5-star rating. Our technicians take pride in their work. They go above and beyond to make sure the process is easy to understand while providing top notch service in the process. We appreciate your recommendations and look forward to working with you in the future! Have a fantastic weekend!
  • Review fromDarren P

    Date: 04/14/2023

    5 stars

    Darren P

    Date: 04/14/2023

    Professional, courteous, respectful and thorough. It's the employees that make a great company. *******, ****, and ***** are fantastic! Give those guys a raise! They deserve it! Wonderful experience all around, highly recommend!

    SafeAir Duct Care

    Date: 04/17/2023

    ******, thank you for your 5-star review! It is always great to hear back from our customers after we have completed service at your home. Our technicians and staff are true professionals and strive to make sure you receive the absolute best service along with a great experience. We appreciate your business and look forward to working with you again in the future. Have a great week!
  • Review fromEmily W

    Date: 04/06/2023

    5 stars

    Emily W

    Date: 04/06/2023

    AMAZING! On time, answered all my questions, explained what they are going to do, and SO REASONABLY priced. They were here for a few hours, and I have the pictures to prove how clean everything is now. Trust me, give them a call.

    SafeAir Duct Care

    Date: 04/07/2023

    *****, thank you for such a wonderful review and rating! Our technicians are true professionals and it shows in their quality of work. We are so pleased that you were able to experience that. Have a great weekend and we look forward to working with you again in the future!
  • Review fromWilliam W

    Date: 03/14/2023

    5 stars

    William W

    Date: 03/14/2023

    Fantastic! Personable, Professional, and Extremely easy to understand, answered ALL Question's. So very Happy! A big Yes, I recommend ************* Can't really ask for more, and the Price is the best around!

    SafeAir Duct Care

    Date: 03/15/2023

    Thank you, *******, for the amazing review and the 5-star rating! We put in the work to keep you and all of our clients happy and appreciate all recommendations. Have a great rest of the week!

    SafeAir Duct Care

    Date: 03/23/2023

    Thank you, *******, for the amazing review and the 5-star rating! We put in the work to keep you and all of our clients happy and appreciate all recommendations. Have a great rest of the week!
  • Review fromLiz S

    Date: 03/09/2023

    5 stars

    Liz S

    Date: 03/09/2023

    ****** and his team were fantastic today! They were so respectful, polite and kind. We had just had the hardwood floors refinished/installed in some areas, and they were religious about changing their shoe covers upon exit/entry of the home, which I appreciated greatly! I felt comfortable having my 18 month old with me (and being 9 months pregnant) while they worked.
    Lastly, they did a thorough job cleaning out the vents and we were very pleased with the end result. We noticed how clean the house smells now! I cannot recommend them enough.

    SafeAir Duct Care

    Date: 03/10/2023

    ***, our entire team definitely appreciates the 5-star rating and the extraordinary review! Our goal is always to leave the customer pleased with our service & breathing easier. Have a great weekend!
  • Review fromAustin D

    Date: 01/11/2023

    5 stars

    Austin D

    Date: 01/11/2023

    On 1/5/23 I left a very critical review of this company. The week of 1/9, I was contacted by the Company Manager who immediately sent the head of operations to my home. He inspected my hvac system and told me that his company would fix my issues. Today 1/11 a team came out and fixed the problem. I also received a discount check. I will use this company again & heartily recommend them. I am very impressed by their response.

    SafeAir Duct Care

    Date: 01/13/2023

    Thank you for your contact and honest review. We are happy to have resolved everything for you. We are a family run business for 21+ years and pride ourselves on our relationships with our clients. Communication, in all aspects of life, is key. We look forward to hearing from you when the need arises, our best to you Mr. *****
  • Review fromMax M

    Date: 01/09/2023

    5 stars

    Max M

    Date: 01/09/2023

    Great company and very professional! The employees were great and kind! Will definitely be using them again!

    SafeAir Duct Care

    Date: 01/10/2023

    ***, thank you for taking the time to leave a 5-star review! Our company loves to hear the feedback. We are very pleased that you had a great experience with your technicians and hope to work with you again in the future!
  • Review fromZee V

    Date: 09/30/2022

    5 stars

    Zee V

    Date: 09/30/2022

    I couldnt have asked for better service! If you are looking for a reliable company that wont cancel and show up please book them. I called around and made several appointments and was cancelled on three times by three different companies. I called Safeair and they came out next day and completed the service same day. I 1000% recommend them and will be using them for future services.

    SafeAir Duct Care

    Date: 11/17/2022

    ***, thank you so much for the 5-star raving review! We are so pleased to hear that you had such a great experience with our service. We strive our best from the time you call to schedule until we have completed your work to make sure you are taken care of. We look forward to working with you again in the future! Have a great rest of your week!
  • Review fromChristopher W

    Date: 08/24/2022

    5 stars

    Christopher W

    Date: 08/24/2022

    Excellent service absolutely no complaints, ***** worked with me and my schedule. ***** answered all my questions with detailed answers called when they said they would showed up on time. My Duct work was not real dirty but I can definitely tell a difference between before and after I definitely recommend this company for all Duct Cleaning service do not let the Coupon scar you. I highly recommend to anyone who have Allergies like me . Thank you again Safe Air great job.

    SafeAir Duct Care

    Date: 08/25/2022

    *****, thank you for the 5-Star review! Our team works hard to meet each and every one of our customers needs. We here at SafeAir Duct Care are pleased to know that we were able to accomplish that goal once again. We look forward to working with you in the future!
  • Review fromDreya M

    Date: 08/16/2022

    1 star

    Dreya M

    Date: 08/16/2022

    They charge for 2nd lines that they are saying is a main
    line. I’ve had three company’s out that say they are not main line and
    also the mark up that they do is nuts. They charge for more vents even
    tho their aren’t any!

    SafeAir Duct Care

    Date: 08/17/2022

    We did no work at this residence, just an on-site estimate. SafeAir Duct Care is a single focused company specializing only in duct work cleaning and are certified by the ****** A mainline is defined by the cleaning process needed (which differs from vent cleaning also done) and the count is determined by those lines that have to be cleaned "individually". An example would be some return registers count as two (sometimes three openings) due to their placement between wall studs, creating separate lines.I cannot speak to the questionable standards and/or quality process other companies provide or promise as many use inferior equipment that is used to clean carpet, drapes, etc. We clean only duct work and specialize in what we do.In a follow up to her concern with pricing, our service manager offered to personally come out to her home and confirm there was no error in our estimate, she declined.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.