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Business Profile

Child Care Centers

Tiny Town Daycare

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Child Care Centers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/12/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was bringing my child to an in home daycare. We had a few disagreements and her hours were not working well for us so we gave her our 4 week notice. (5 weeks in advance) she was told on Tuesday October 15th that we were giving our 4 week notice. She then stated that she doesn’t do middle of the week or partial tuition so we would have to wait until the next week and she needed it in writing. I had no issues with this and was as understanding as I could be. Our son went to daycare every day and she was very short and did not talk to us much. On November 5th he had a scratch on his left eye and I inquired about it but she said she wasn’t sure and she didn’t see one on his eye-I let it go kids are reckless and things happen. Then on November 7th when I brought him home and while changing him I noticed a scratch on his testicals and again I inquired if she may have scratched him by accident. She responded very unprofessionally and stated that she would tell me if she did that and also stated it was time for us to part ways and move on. When she said that I assumed she did not want him coming for his final week so I asked for the 200 back that we already paid for his final week and she said I was harassing her and she was going to block me.

Tiny Town Daycare is NOT a BBB Accredited Business.

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