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Business Profile

Hearing Assistive Devices

Southwestern Hearing Centers

Reviews

This profile includes reviews for Southwestern Hearing Centers's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Southwestern Hearing Centers has 30 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Customer Review Ratings

    4.97/5 stars

    Average of 163 Customer Reviews

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    Review Details

    • Review fromJames M

      Date: 11/05/2024

      5 stars

      James M

      Date: 11/05/2024

      As usual, the staff at the ********* office did their usual excellent job when arrived for my periodic visit. I have always had good experiences at this company.

      Southwestern Hearing Centers

      Date: 11/06/2024

      Thank you so much for the great review! We look forward to seeing you soon.
    • Review fromKatherine B

      Date: 11/05/2024

      5 stars

      Katherine B

      Date: 11/05/2024

      Great service! Appreciate the patience and discussion regarding management and follow up.

      Southwestern Hearing Centers

      Date: 11/06/2024

      Thank you for the great review!
    • Review fromJohn S

      Date: 10/24/2024

      5 stars

      John S

      Date: 10/24/2024

      The hearing instrument specialist was personable, knowledgeable and considerate. I feel that Southwestern Hearing has my interest at heart. The hearing aids are warranted for three years, but the lifetime service is at no additional cost. Prior to finding Southwestern, I made attempts to contact three other vendors. One vendor stated on their website that they do not take phone calls. Another failed to respond to my email that I had responded to on their website. Another contacted me after a referral from my ENT doctor, but failed to get back with me after two weeks.Southwestern Hearing Centers is a multigenerational family business. The owner sent me an email with video attachment that requested that I contact him personally in the event of any dissatisfaction with the product or service. It doesn't get any better than this.

      Southwestern Hearing Centers

      Date: 11/06/2024

      We are so glad you are happy with our company!! We love that we are able to give you the service you deserve!
    • Review fromAmaris S

      Date: 10/23/2024

      5 stars

      Amaris S

      Date: 10/23/2024

      Appointment was very quick and everyone was very nice and easy to work with when I had to change my appointment date.

      Southwestern Hearing Centers

      Date: 10/24/2024

      We are so glad we were able to accommodate you the way you needed. We look forward to seeing you soon!
    • Review fromPaulette B

      Date: 10/11/2024

      5 stars

      Paulette B

      Date: 10/11/2024

      The gals at the hearing office in *************** are the best. They are so friendly and helpful. I would give them a ten star if you had one.

      Southwestern Hearing Centers

      Date: 10/24/2024

      Thank you for the great review!! We are so glad you are happy with our team!
    • Review fromDana C

      Date: 10/08/2024

      5 stars

      Dana C

      Date: 10/08/2024

      They are fantastic! The ********** location is great. Everyone is friendly and welcoming. Very knowledgeable and helpful. Highly recommend

      Southwestern Hearing Centers

      Date: 10/09/2024

      So glad to hear that you were happy! We look forward to seeing you soon!
    • Review fromAngela C

      Date: 09/26/2024

      5 stars

      Angela C

      Date: 09/26/2024

      I love southwest hearing in ******** they are so helpful and friendly! I would recommend them to everyone!!

      Southwestern Hearing Centers

      Date: 10/09/2024

      Thank you so much for the great compliment!
    • Review fromGina L

      Date: 09/24/2024

      5 stars

      Gina L

      Date: 09/24/2024

      Amazing service and so helpful! ***** ****** and ***** were very friendly and knowledgeable. Will be referring people to Southwestern hearing for sure.

      Southwestern Hearing Centers

      Date: 09/25/2024

      Thank you so much for the compliment! We look forward to seeing you soon
    • Review fromStephen C

      Date: 09/17/2024

      5 stars

      Stephen C

      Date: 09/17/2024

      Polite and professional , they do an awesome job .I so appreciate Jennifer .

      Southwestern Hearing Centers

      Date: 09/18/2024

      Thank you for letting us know you are pleased with our service!
    • Review fromJudy J

      Date: 09/17/2024

      5 stars

      Judy J

      Date: 09/17/2024

      Great improvements changing *** I hated going with the other ***

      Southwestern Hearing Centers

      Date: 09/18/2024

      We are so glad you are pleased with the change!

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