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Business Profile

Hearing Assistive Devices

Southwestern Hearing Centers

Reviews

This profile includes reviews for Southwestern Hearing Centers's headquarters and its corporate-owned locations. To view all corporate locations, see

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Southwestern Hearing Centers has 30 locations, listed below.

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    Customer Review Ratings

    4.97/5 stars

    Average of 163 Customer Reviews

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    Review Details

    • Review fromJB H

      Date: 06/28/2024

      5 stars

      JB H

      Date: 06/28/2024

      Southwest Hearing Center was wonderful to us in helping my mother with her new hearing aids. **** is terrific and caring at the front desk and ******** is professional in diagnosing and recommending the appliances necessary for the correction. Smooth sailing from start to finish. Highly recommend!

      Southwestern Hearing Centers

      Date: 06/29/2024

      Thank you so much for the great compliment. We look forward to seeing you soon.
    • Review fromJoAnn B

      Date: 06/13/2024

      5 stars

      JoAnn B

      Date: 06/13/2024

      Am having trouble with my hearing aids with clarification of words in talking situations with other people. I decided to try the trial hearing aids at Southwestern. We met several times for adjustments. I really liked the cooperation of the staff with their patients. The secretary inquired when I would be eligible for a new set of aids. It wouldnt be for a full year. Even though the specialist found a discount they were still offering, the price was out of my budget. I returned the hearing aids to ***, with the stipulation that I would definitely be back next year when I could purchase them through my insurance plan. I really liked working with the office staff as well as the many beneficial features of the Audibel hearing aids.

      Southwestern Hearing Centers

      Date: 06/14/2024

      We look forward to helping you again next year!!
    • Review fromTodd P

      Date: 06/11/2024

      5 stars

      Todd P

      Date: 06/11/2024

      my experience was excellent! quick and efficient service, results explained clearly and concisely.

      Southwestern Hearing Centers

      Date: 06/12/2024

      We are so happy you are pleased with our family!
    • Review fromRic D

      Date: 05/21/2024

      5 stars

      Ric D

      Date: 05/21/2024

      I got my new Hearing Devices from Southwest Hearing Aids in Eureka, Mo. The brand they handle is Audibel. **** is the Secretary and a very sweet lady. She works well with the patients and helps with what she needs. ********, the hearing aid specialists She works to make sure the patient is happy and the instruments is working properly and the patient is satisfied. She is excellent at what she does. Thank you ********. I appreciate you.

      Southwestern Hearing Centers

      Date: 06/12/2024

      Thank you so much for letting us help you with your hearing needs! We look forward to seeing you soon
    • Review fromStefanie S

      Date: 05/20/2024

      5 stars

      Stefanie S

      Date: 05/20/2024

      Very nice Good location Specialist ******* and receptionist were both friendly Explained results and was easy to understand

      Southwestern Hearing Centers

      Date: 05/21/2024

      We are so pleased to hear you are happy with our company! We look forward to seeing you soon.
    • Review fromRandy G

      Date: 05/19/2024

      4 stars

      Randy G

      Date: 05/19/2024

      ******* and staff sre great. The product is not do good as it will not connect to my tablet or computer. My phonex hearing aids were much superior to the Audible They should offer more than one option.

      Southwestern Hearing Centers

      Date: 05/20/2024

      Thank you for the kind words about our staff, as far as the manufacturer is concerned we always try to go with what is the best for the patients. Please work with ****** on making sure we are getting the most from your devices.
    • Review fromRandy S

      Date: 05/04/2024

      5 stars

      Randy S

      Date: 05/04/2024

      ********************** at the ********* location is pleasant to work with, obviously knowledgeable with his broad experience with hearing aids and people that need them. He explained things well, and the quality of the aids he provided were top of the line.

      Southwestern Hearing Centers

      Date: 05/06/2024

      Thank you for the great review! We are so glad to hear that **** did everything the way you deserve. We look forward to seeing you again soon.
    • Review fromPatrucia L

      Date: 04/29/2024

      5 stars

      Patrucia L

      Date: 04/29/2024

      I was happy with my appointment today. The staff was courteous and very helpful and listened to my questions and gave me good answers.

      Southwestern Hearing Centers

      Date: 05/02/2024

      We are so glad you are happy with our team and look forward to seeing you soon.
    • Review fromDevonna M

      Date: 04/19/2024

      5 stars

      Devonna M

      Date: 04/19/2024

      Friendly & Quick to help!! **************** is excellent! Im in the first week of my trial.

      Southwestern Hearing Centers

      Date: 04/21/2024

      Congrats on your new ears! We look forward to helping you get back those sounds you have been missing. Thank you for choosing us for your hearing health.
    • Review fromRonald H

      Date: 04/15/2024

      5 stars

      Ronald H

      Date: 04/15/2024

      I would highly recommend the Southwestern hearing center in ********, **! The staff are very friendly and helpful and always answer all your questions to make sure you are happy with your visit.Thank you,****************

      Southwestern Hearing Centers

      Date: 04/21/2024

      Thank you for the great compliment! We look forward to seeing you soon!

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