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Business Profile

Library Research Service

Aardvark Research Group

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Library Research Service.

Reviews

Customer Review Ratings

4.91/5 stars

Average of 33 Customer Reviews

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Review Details

  • Review fromWilliam H

    Date: 10/29/2024

    5 stars

    William H

    Date: 10/29/2024

    Terrific response and very quick turnaround for my documents! **************** was also very responsive!

    Aardvark Research Group

    Date: 10/30/2024

    Thanks for the review!
  • Review fromLorrie W

    Date: 05/17/2024

    5 stars

    Lorrie W

    Date: 05/17/2024

    I needed a copy of my Dad's DD214 so I could secure insurance through USAA. My husband had recently passed away and I needed to reduce my expenses. I believed I could get USAA insurance much less expensive. My husband was English and never served in the *** military, but my dad was in the service during WWII. I knew he had been honorably discharged, but he died 30 years ago and WWII was over 85 years ago! Where that record ended up was a mystery to me. I tried to search for it though many of the Veteran's websites, wasting about 4-5 months. When I found Aardvark, I knew I needed to find the $79 for their help. Within days I had an email from a really nice lady (*****) asking for more information. I explained everything I knew, but felt Aardvark was not going to be able to help me. She assured me that she would do everything within her power to locate my dad's records. A few days later I heard back from her. She said that the records had been lost or destroyed. :-( She continued that he had been given a medical discharge due to an injury that caused him to pass out at the sound of the large artillery guns. AND... she was having, not a copy, but ********* ***** (Replacement for DD214) document drawn up. I received it a couple of days later. USAA was familiar with this type of document and approved my application! I now have USAA insurance on my vehicles and as soon as my house policy expires, I'll transfer it to **** too. Thank you, *****, **** and ***** for all your help. You took so much pressure off of me. Aardvark is worth every ***** I paid them. God bless you all!

    Aardvark Research Group

    Date: 05/18/2024

    Glad we could help out. Thanks for the kind words.
  • Review fromElizabeth M

    Date: 10/20/2023

    5 stars

    Elizabeth M

    Date: 10/20/2023

    This company accomplished wonders assisting our family! On our own, we were unable to acquire a copy of our fathers military service record or his discharge papers. The Aardvark Research Group worked tirelessly for over half a year and most importantly kept us informed of all progress. They have EXCELLENT customer service. They never gave up even when they hit a brick wall or two - they somehow found a work around and inched things forward. Our family is extremely grateful for their assistance.

    Aardvark Research Group

    Date: 10/30/2023

    Thanks so much for the kind words.
  • Review fromBarry C

    Date: 09/26/2023

    5 stars

    Barry C

    Date: 09/26/2023

    I am pleased to express my sincere gratitude to the entire team at the Aardvark Research Group for their outstanding work and dedication in resolving my DD214 issue. With their years of experience and expertise, Aardvark was able to obtain a copy of my DD214 within five business days. I highly recommend Aardvark to all active duty, veterans, and dependents of the US Armed Forces.*********************

    Aardvark Research Group

    Date: 09/27/2023

    Thanks for the kind words!
  • Review fromMichael S

    Date: 07/05/2023

    5 stars
    Thanks for the fast service. Tried the free route through the *** and after six weeks went this route. Took less than a week which included the Fourth of July. Well worth it.
  • Review fromMichael D

    Date: 05/18/2023

    5 stars

    Michael D

    Date: 05/18/2023

    Professional, easy, and quick. Would highly recommend this great service!!!

    Aardvark Research Group

    Date: 05/19/2023

    Thanks for the review! Glad we could help out.
  • Review fromStephen P

    Date: 05/17/2023

    5 stars

    Stephen P

    Date: 05/17/2023

    I was very pleased with the fast action that was taken for my request. Prompt and keeping me informed of the status of my request. I would like to recommend this site for any Veteran that needs assistance.

    Aardvark Research Group

    Date: 05/18/2023

    Thanks very much. We appreciate the kind words!
  • Review fromChester M

    Date: 05/05/2023

    5 stars

    Chester M

    Date: 05/05/2023

    I had a good experience. My request was handled promptly and courteously.I would not hesitate to recommend this service

    Aardvark Research Group

    Date: 05/08/2023

    Thanks for taking the time to write a review. We appreciate it.
  • Review fromTina B

    Date: 04/26/2023

    5 stars

    Tina B

    Date: 04/26/2023

    They have been very helpful in searching for my family. We had very little information to give them but they kept digging and found what we needed anyway. I would highly recommend Aardvark Research Group!!

    Aardvark Research Group

    Date: 05/01/2023

    Glad we could help-out.
  • Review fromAnita B

    Date: 04/19/2023

    5 stars

    Anita B

    Date: 04/19/2023

    Wow is all I can say! I applied for the paper work myself two years ago!! never heard back from the dysfunctional fed gov ... found Aardvark through a gentleman helping me to apply for benefits for mom in less then 2 weeks I had what I needed..well worth every ***** I paid them which was not unreasonable.

    Aardvark Research Group

    Date: 04/21/2023

    Thanks for the review. Glad we could help out.

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