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Business Profile

Library Research Service

Aardvark Research Group

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Library Research Service.

Reviews

Customer Review Ratings

4.91/5 stars

Average of 33 Customer Reviews

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Review Details

  • Review fromLes C

    Date: 09/23/2022

    5 stars

    Les C

    Date: 09/23/2022

    Had a very positive experience at a very stressful time!! They were responsive and prompt with the records! Thank you Aardvark!Well worth the price for this service!

    Aardvark Research Group

    Date: 09/24/2022

    Glad we were able to help-out. Thanks for the review.
  • Review fromMarc G

    Date: 09/09/2022

    5 stars

    Marc G

    Date: 09/09/2022

    Expedient, professional, and through. Communicated well through the process, reasonably priced, and will recommend their service.

    Aardvark Research Group

    Date: 09/11/2022

    Thanks very much for the kind words.
  • Review fromeu b

    Date: 09/02/2022

    5 stars

    eu b

    Date: 09/02/2022

    They were very professional and customer oriented. Got the form sent over the next day after my request.

    Aardvark Research Group

    Date: 09/07/2022

    Thanks for the review.
  • Review fromDeidre M R

    Date: 08/25/2022

    5 stars

    Deidre M R

    Date: 08/25/2022

    This is a very professional organization that cuts through red tape to get records that are old and with breaks in service. I had difficulty verifying military service with my employer for retirement purposes because they refused to contact the ***************** which is the norm. This request was done much faster than expected and it was worth using this company.

    Aardvark Research Group

    Date: 08/26/2022

    Glad we could help-out!
  • Review fromTimothy M

    Date: 08/23/2022

    5 stars

    Timothy M

    Date: 08/23/2022

    These people are miracle workers. I needed a form that was not included in my package of departure documents. I filed with VA and for 2 months it sat in the received box, may still be there. I was told about Aardvark and contacted them. Within a couple days they let me know the first place they searched did not have my records. The second place would have them but it would be a couple weeks. I shared I needed them by the following week and somehow, someway they came through for me. Highly recommended.

    Aardvark Research Group

    Date: 08/24/2022

    Thanks for the kind words Mr. ******. Glad we could come through for you.
  • Review fromPaul B

    Date: 08/19/2022

    5 stars

    Paul B

    Date: 08/19/2022

    Great service. Received my documents in a very timely matter. I couldn't be happier!

    Aardvark Research Group

    Date: 08/22/2022

    Glad we could help-out!
  • Review fromJohn R

    Date: 08/18/2022

    5 stars

    John R

    Date: 08/18/2022

    I have been trying to obtain a copy of my DD From 214 for over four years--I even contacted our federal Senator and Congresswomen seeking assistance to no avail. I came across the Aardvark Research Group and reached out for assistance and within two weeks I had what I needed. I wish I had heard of them four years ago as I would have saved a ton of time time and a lot frustration. ***** was great to work with. I would highly recommend them before trying to go through all the red tape on your own. they are for real and worth it.

    Aardvark Research Group

    Date: 08/19/2022

    Thanks so much for the kind words! Glad we were able to help-out.
  • Review fromterry H

    Date: 08/15/2022

    5 stars

    terry H

    Date: 08/15/2022

    The service was outstanding. They were able to retrieve my mother's DD-214 from the National Archives and since it was damaged in the **** fire, they were also able to provide her honorable discharge certificate and a Certificate of **************** from the National Archives. This was all accomplished in a week. We could not have been more pleased and grateful.

    Aardvark Research Group

    Date: 08/16/2022

    Glad we could help out! Thanks for the kind words.
  • Review fromLarry G

    Date: 08/13/2022

    5 stars

    Larry G

    Date: 08/13/2022

    Aardvark has helped me help numerous veterans get their service records and enabled them to use their VA benefit to buy homes. They are very quick to respond and have a solid enough relationship with the VA that they can play the middle man and get the documents I need. I highly recommend Aardvark to get your service record documents!

    Aardvark Research Group

    Date: 08/15/2022

    Thanks for the kind words. We appreciate it.
  • Review fromJesse C

    Date: 08/09/2022

    5 stars

    Jesse C

    Date: 08/09/2022

    They are for real thanks for helping me out with the dd214 in a fast manner you guys were truthful with your work

    Aardvark Research Group

    Date: 08/11/2022

    Glad we could help out *****. Thanks for the review.

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