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Business Profile

Plumber

The Joshua Co of St Louis Inc

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/16/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Two men came to my front door June 27, 2024 saying they were looking for homes that wanted pest control service, He told us that we would get the first service for reduced price of $99 and then we would pay $159 when they come back in about a month and then $159 every every 3 months or so. He said, and I understood that we could cancel at any time if we wanted to for any reason. We seemed to have more bugs and tried to get them back out and they could not give us a time until about a week out. We decided to cancel. So they immediately charged my card $508.80 saying that we agreed to a ridiculous 80% cancelation fee. They did not tell me about that when they sold me and my wife could not read it in the fine print he presented on and electronic to her to sign. I am sending a copy that I was given when I canceled but not when I signed up.

The Joshua Co of St Louis Inc is NOT a BBB Accredited Business.

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