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Business Profile

Property Insurance

A A A Automobile Club of Missouri

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for A A A Automobile Club of Missouri's headquarters and its corporate-owned locations. To view all corporate locations, see

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A A A Automobile Club of Missouri has 28 locations, listed below.

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    Customer Review Ratings

    1.18/5 stars

    Average of 33 Customer Reviews

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    Review Details

    • Review fromKevin K

      Date: 09/30/2022

      1 star
      Last two "emergency road side assistance" service from AAA were over 30 hour waits. ******* had trucks on site in 90 minutes each time. Manager said they contract with set companies for an area and had to wait until that company had a driver a available. ******* found someone and got them there. This is a fraud in my opinion.
    • Review fromLinda Fanning

      Date: 09/17/2022

      1 star
      I made a request for roadside assistance at 3:30pm, was informed that a Tech would arrive at 5:35pm. I never heard another word and a Tech never arrived. I was left stranded and abandoned after being a premier customer for 15 years!
    • Review fromArthur D

      Date: 08/03/2022

      1 star
      ****** *
      On July 18, 2022 I drove to ******** **** ***** at **** ***** ***** ***** *** ****** ** ***** because the battery light was lit on my dash
      and I had no power steering or A/C. I was advised by their personnel
      that the serpentine belt was missing. My car was then dead and would
      not start. At approximately 1:00 p.m. I put in a call to AAA Roadside
      Service to request a tow to ***** ******* ****** ** ** ***** ****** ****** approximately 3 miles away and put in a call to ***** that my car
      would be arriving shortly. At 2:15 p.m. I called AAA to check on when
      the tow would be here and was told it would be here in another hour to
      an hour and a half. Bear in mind this is not occurring during morning
      or evening rush hours. A mechanic stopped to,shop,at ******** and was
      told I had been sitting there for hours. He came over and offered to
      fix it and would pick up the parts at a different ********. Then the
      AAA tow truck showed up at 4+ hours after the initial call. I sent the
      truck away and soon after the mechanic showed up, installed the belt and
      I was ready to go. After being a AAA member for 35 years I have now
      cancelled my membership.

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