Pest Control Services
BugPro, LLCInformation and Alerts
Service Area
- Hancock County, MS
- Harrison County, MS
- Jackson County, MS
- Orleans County, LA
- Saint Bernard County, LA
- Saint Tammany County, LA
Alert Details
This business has 1 alert.
Ad Review
On November 19, 2020, BBB contacted the business about the following advertisements found on their website: "Control Guarantee: 100% Satisfaction Guarantee; 100% Pest Control Guarantee; 100% Termite Control Guarantee". According to the BBB Code of Advertising, when using the term “warranty” or “guarantee” the advertiser should clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to the sale which could include putting it on the seller’s website. Advertisers should disclose any material limitations on a "satisfaction guarantee" or "money back guarantee" and define, for consumers, the meaning of claims such as "lifetime guarantee." Advertisers should only use “satisfaction guarantee,” “money back guarantee,” “free trial offer,” or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request. When “satisfaction guarantee” or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed. When advertising “lifetime” warranties or guarantees or similar representations, the advertisement must clearly and conspicuously disclose its intended meaning of the term “lifetime.” Sellers or manufacturers should advertise that a product or service is warranted or guaranteed only if the seller or manufacturer promptly and fully performs its obligations under the warranty or guarantee. As of today, December 16, 2020, the business has chosen not to modify, substantiate, or discontinue the advertisements per our requested emails.
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