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Business Profile

Screen Printing

Kustom World Printz

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:05/14/2024

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Back on April 16,2024, I was talk with *************************** about printing off church design like he has done before. I need a total of 9 copies of church design and 2 other designs when we talked on That Monday I am him to give me a price and we can get it done. He said$55 on Tuesday evening I paid him on that Wednesday $55. I texted him that Thursday asking when will it be. Of course he didn't have them on time again. So he finally text back he had emergency and that he someone to give me the prints but when I got ready to put on shirts the prints was wrong. I have been reaching out to him every since April 27, 2024 @ 9:48pm that these design are wrong. He told that he would get them right that Monday because I asked him for a refund as of today May 13 i stoked hard Boise heard anything from him. At this point all I really want is my money back. I don't want to deal with him anymore this not how you treat people that is paying you for your service. He will not answer calls or respond to text messages I don't know what else to do. But file this complaint against him to get my money back. I would not recommend anyone to do business with him. This has been on going since then with no response.

Kustom World Printz is NOT a BBB Accredited Business.

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