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Business Profile

Lawn Care

Lawn & Order LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromTia C.

    Date: 07/13/2024

    1 star
    *Full Review on ******************* badly damaged our new fence with fertilizer overspray. The business owner is denying any responsibility to the highly visible black splatter marks that run along the perimeter of our fence that were not present before they sprayed and became visible immediately after. The damage has also been confirmed as fertilizer overspray from other industry professionals, as well as pretty much anyone who sees it. We are understanding of the fact that mistakes happen and we were willing to work with the company for a fair resolution - unfortunately, the owner lacks the integrity to make it right. ************ damaged our property and when contacted regarding a repair, didn't bother to reply. After our experience, I recommend staying clear of this business. 0/5 After the owner denied the damage was caused by their spray, we had two other companies assess our fence (a fence & stain business and a fertilizer company business owner); both stated with confidence that the damage was due to fertilizer overspray. When I googled images of fertilizer overspray, the results were identical to our fence. In all honesty, you don't need to be an expert to know this is chemical overspray. Photos truly do not do justice for the eyesore Lawn and Order created. Still, the owner of this business attempted to blame everything and anything else.Although I appreciated that the owner voided our bill to call it even, he continued to deny it was from their work and it was clear he was pushing for me to settle with him quickly, prior to having anyone else take a look at it. This is not the action of someone who thinks they had nothing to do with it. After receiving a reasonable repair quote, I requested that he cover the repair of the portion they damaged (the balance after our voided bill amount - a couple hundred dollars), which felt like a fair resolution. As stated above, the owner has not responded.

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