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Business Profile

RV Repair

Done Rite RV Repair, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in RV Repair.

Complaints

This profile includes complaints for Done Rite RV Repair, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Done Rite RV Repair, LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:08/19/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      A travel trailer awning repair was done. We have repeatedly asked for a detailed invoice for costs of parts and labor, freight, shop supplies, etc. from this company. My elderly father paid them upfront and needs these invoices to submit to his insurance company for a claim. They charged him and he paid but the invoice provided does not detail the actual expenses and costs he paid them for the work. He paid them ******* for parts but the invoice provided is illegible and is inadequate to submit to the insurance company. The insurance company is requesting more detail about the parts and costs charged my father. He paid ****** for the labor and other related costs to complete the repair but was not provided an itemized invoice to submit to the insurance company. We have left several e-mails and messages to get these invoices and they have not responded. We spoke to the owner on August 1, and he said he would look at his e-mail and provide these invoices. There has been no response and we have not received the requested invoices. We have an estimated invoice (yellow copy) #**** but this is an inaccurate invoice to send to his insurance. I am submitting this complaint on my father's request. ******************* is the customer. I am his daughter, *************************.

    Done Rite RV Repair, LLC is NOT a BBB Accredited Business.

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