Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Audio Visual Equipment

Moon Audio

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Audio Visual Equipment.

Reviews

This profile includes reviews for Moon Audio's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Moon Audio has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1/5 stars

    Average of 2 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromJonathan E

      Date: 11/22/2023

      1 star
      IMO this company sells overpriced snake oil which it promotes through false and misleading information on ******* where it pretends to review products it sells for insane prices. When you try and post a comment pointing out they are wrong, misleading, or flat out lying they delete your comment and allow others to shrill for them ganging up on you while preventing you from speaking. This is how they control the narrative and prevent people from whistleblowing. They sell products they know are being advertised fraudulently and promote them with staged reviews where they push their overpriced trash.
    • Review fromSergey T

      Date: 12/23/2022

      1 star
      Recently in 2022 I bought a HC2 USB-C Dual DAC Cable and also had to buy a 4.4 mm Adapter for it, to connect to my 3.5 mm Sound System. Sounds really Unnatural through this HiFi dac, or I will have to get Used to this New HiFi Dac. I tried to Return for a refund, as this Company's Policy Allows Returns with Charging of Restocking Fee, but in reality This Company Does Not Accept Returns. To avoid refunds, they will blame you for the Missing Piece of Foam. Today on Dec 21, 2022 I called this Company for a Return Information, I just wanted to Ask if they received my return, The guy said hello - I asked if they received my return - and then silence, and then the phone hung up.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.