Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Auto Lube

Take 5 Oil Change

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Lube.

Reviews

This profile includes reviews for Take 5 Oil Change's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Take 5 Oil Change has 340 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1.91/5 stars

    Average of 281 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromGlenn S

      Date: 06/30/2024

      2 stars
      Just had my Oil changed at Take 5 oil change with a Veterans discount I always paid $88.97 for a oil change today I had a 50 per cent off coupon and was charged a higher price $92.66
    • Review fromTammy G.

      Date: 06/28/2024

      1 star
      My name is ************************* on this date of jun04 2024 I went for oil change after the service my dodge caravan ran hot had stop multiple times and the acceleration was effected finally got home parked it still having issues out of it am on *************** husband lost his job it's been frustrating and stressful with this whole situation I do not recommend this place to anyone I would love have this problem solved
    • Review fromHelen H

      Date: 06/08/2024

      5 stars

      Helen H

      Date: 06/08/2024

      The Antioch location is the best *************************** and ***** were very kind and they made sure that I got the best service I will keep going to these guys for my oil change

      Take 5 Oil Change

      Date: 11/07/2024


      Thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon!
    • Review fromHeaven M

      Date: 06/08/2024

      5 stars

      Heaven M

      Date: 06/08/2024

      This is honestly the best car wash I think Ive been to, the staff was so sweet and ****** helped me out tremendously since it was my first time and my car looks amazing, its a win everywhere for me definitely my new go to!

      Take 5 Oil Change

      Date: 11/07/2024


      Thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon!
    • Review fromStacey N

      Date: 06/06/2024

      5 stars

      Stacey N

      Date: 06/06/2024

      Went to the location on jog Road and ******************** in ***************. Was dreading having to do this, but they were so kind helpful that it was painless! Thank you guys for being so great.

      Take 5 Oil Change

      Date: 11/07/2024


      Thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon!
    • Review fromLinda L

      Date: 06/04/2024

      5 stars

      Linda L

      Date: 06/04/2024

      I just had my oil changed and wiper blades done at southern blvd fl. and the 2 gentlemen that did the job were excellent people very polite and respectful. I never been to a garage that was so clean almost like brand new I definitely recommend this place ????????????????????

      Take 5 Oil Change

      Date: 11/07/2024

      Thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon!
    • Review fromAshlynn R

      Date: 05/29/2024

      1 star
      On 5/28/24, I took my ****** Rogue here (store 318) to get an oil change on 5/29/24. **** checked my air filter to see if it needed to be replaced (it did not) and put it back in. I left the Take 5 oil change, drove approximately 10 miles, and my RPMs dropped, check engine light came on, I was unable to accelerate, and the car shut off as I was driving down a 55mph, high traffic street. Luckily, I was near a mechanic shop and was able to get the car to restart and make it to the shop. The mechanic found that my air filter had been put in backwards, which caused the car to shut down, and the mass airflow sensor to fail. I had to leave my car at the mechanic shop overnight in order for them to replace the mass airflow sensor in the morning. I called Take 5 (store 318) and asked to speak to the store manager. ****, who checked my air filter, is also the store manager. **** told me that after speaking to his district manager, he would be meeting at the mechanic shop to pay for the damage they caused to my vehicle at 10am on 5/29/24. At 10am on 5/29/24 no one was there to meet me at the mechanic shop. I called ****, he said instead of him the district manager would be meeting me and was on his way. At 10:30am, the district manager **** arrived. **** questioned the mechanic, admitted Take 5 was at fault, asked to look under my hood, told me they would have to file a claim that he couldnt pay for it (after I was already told by **** that they were). On top of being late, **** continuously walked away while speaking to me to take other phone calls and ultimately refused to pay for the damage Take 5 caused to my vehicle. $95.21 for the oil change, $338.11 that I had to pay out of my pocket to replace the mass airflow sensor that Take 5 damaged. Extremely poor customer service, and now I will be waiting for a claim to be processed by a district manager that cannot even show up on time to an appointment or stop answering his phone long enough to speak to a customer.
    • Review fromLarry B

      Date: 05/25/2024

      1 star
      Took vehicle I or oil change tech shows me the oil cap and says your coolant system is bone dry and recommended a coolant exchange for $149 I said pit the cap back on I'm leaving I may not be the sharpest tool in the shed and I've changed my own oil many times in the past, I know you can't tell the coolant system is bone dry by looking at the oil cap besides if it was bone dry it would've over heated.They should have zero stars
    • Review fromHeather D

      Date: 05/20/2024

      1 star
      The location at ***************** in ************** messed up my Truck and I still have no response from the corporate office. On April 24, 2024 our truck's transmission fluid was drained (instead of the oil) We had to have it towed and get a rental car while it was repaired. The store manager gave us a number on a sticky note to call. We never received official paperwork about or for their ***** services company. I have had to call and email multiple times just to get a response. It has been almost 2 months and I had to spend $1500 out of pocket. This is unacceptable.
    • Review fromTom W

      Date: 05/17/2024

      1 star

      Tom W

      Date: 05/17/2024

      The station in ************* ripped me off.They did oil change then charged me an extra ***** for filter.I told them I was a veteran and they said that a discount would be applies then didn't take the discount.5qt oil change full synthetic 5w30 $112.91

      Take 5 Oil Change

      Date: 11/12/2024

      We're sorry you had a negative experience with us, ***.We always want our customers to leave our stores happy. If you would like to discuss your concerns, please reach out to us at ************** or ********************************************************************. We can address the issue regarding the discount with you. 

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.