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Business Profile

Car Wash

Take 5 Car Wash

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Car Wash.

Reviews

This profile includes reviews for Take 5 Car Wash's headquarters and its corporate-owned locations. To view all corporate locations, see

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Take 5 Car Wash has 242 locations, listed below.

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    Customer Review Ratings

    1.08

    Average of 106 Customer Reviews

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    Review Details

    • Stefanie J

      Date: 09/11/2024

      ZERO STARS. AVOID. TAKE 5 STEALS YOUR MONEY through dishonest business practices. Went for a one time wash at the Take 5 Car Wash at ***************************************. Take 5 employee told me I was buying a single car wash with unlimited washes for the next 30 days. I specifically asked if it was a one time service, explicitetly saying I DO NOT WANT a membership. The Take 5 employee assured me I was not signing up for a membership, that I was paying a one time charge for that day's car wash. Thirty days later I got a text notification that my credit card was charged. Just as you'd expect from this type of dishonest business, they purposely make it extremely difficult to cancel the "membership", the very membership I NEVER ASKED FOR OR WANTED. Finally found a customer service number. The ** *** told me my membership was cancelled & they'd refund the unauthorized fee. ** *** also said I'd recieve an email confirmation. Funny how that email didn't arrive until after I disputed the charge through my credit card company. In keeping with their dishonest brand, the email informed me they would not be refunding me the unauthorized fee utilizing the membership fine print/legaleze, for the very membership I specifically said I did not want and was explicitely told was not signing up for. I will now be getting a new credit card to ensure that's the last money TAKE 5 ever scams out of me.

    • Benjamin R

      Date: 09/10/2024

      Each area under our door handles on our 2017 ****** Highlander has DEEP scratches after washing with a membership at Take 5 Car Wash. We didnt pay for a membership for car washes to be left with permanent damage to our car, its unacceptable. We put in a damage report with the onsite management about a month ago and never heard back from anyone to address this problem. If you care your car then you probably should consider alternatives to this car wash company.Member: ***** + ******

    • Benjamin R

      Date: 09/10/2024

      Each area under our door handles on our 2017 ****** Highlander looks like this after washing with Take 5 Car Wash. These are DEEP scratches. We didnt pay for a membership for car washes to be left with permanent damage to our car, its unacceptable. We put in a damage report with the onsite management about a month ago and never heard back from anyone to address this problem. If you care your car then you probably should consider alternatives to this car wash company.Member: ***** + ******

    • Todd M

      Date: 08/15/2024

      I am extremely disappointed with my experience at Take 5 Car Wash, particularly with the lack of accountability from the management. After my vehicle was damaged during a wash at location #***, I reported the issue immediately. While I understand that aftermarket parts aren't covered, the damage to the body of my vehicle was caused by the service, and this should have been taken seriously.Despite being a loyal customer, my concerns were dismissed, and my claim was denied without any consideration for the damage to my vehicles body. The lack of responsibility shown by the company is unacceptable. I expected better from a company that claims to value its customers.

    • Marcus B

      Date: 08/14/2024

      This company are legal criminals they have bad service and took my money and not allowing me to get a refund my car is worse then what it was before it went in. No customer care that cares don't waste your time

    • Hasan O

      Date: 08/10/2024

      Their payment machines making you member and charging your to credit card every month , Cancelled credit card because of it

    • Verlyn R

      Date: 08/07/2024

      Damage to my truck and they have delayed my claim for 6 months. Canceling my subscription for 2 cars after 2 years

    • Jason D

      Date: 07/31/2024

      **************** is worst ever! Do not use them ! So many other carwashes out there! Corporate is an absolute joke to try and contact. None of there scanners work!

    • Kathy S

      Date: 07/17/2024

      Same as others. Steeling.money from our account. Went thru for a.1 time wash. The attendant assured us it was one.time charge. We don't even live near the town. 1 month later they took ***** out of our account. Tried numerous emails phone.calls. nothing. No one emails back. No one calls. So canceling debit cardso they can't steal any more money. Hope they go bankrupt. Close them all down

    • Gabriella M

      Date: 07/10/2024

      I was at the take five and *******************. I was charged $20 when I selected the $10 car wash when I went to go speak with the manager about the mischarge. She informed me that they no longer offer the 15 and $10 washes that they only offer the 20 and $26 option, I let her know that there was no sign saying any of that and she said oh well I was supposed to have an employee out there letting customers know I then proceeded to tell her there was nobody out there, letting me know this information and I got charged $20 I would like a refund. She Kept cutting me off when I was trying to explain My frustration, And she cussed at me while my kids were in the car. Told me this was my problem and she had a meeting to get back to.

    Take 5 Car Wash is NOT a BBB Accredited Business.

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