We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Painting Contractors

Kennard Renovations

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Painting Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:12/10/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I recently had the unfortunate experience of doing business with Kennard, the owner of Kennard Renovations, and Im sharing my concerns to ensure customers are aware of the recurring patterns Ive encountered, which may reflect broader issues with his business practices.While I believe in supporting small businesses, I also value accountability and professionalism, especially in todays tough economy.I currently have an ongoing issue with this owner regarding funds that are still owed to me, well past the deadline stated in our agreement which stated that per the official lease agreement, a deposit would be returned within 30 days. Instead of providing a clear timeline for resolution, Ive been met with numerous excuses and indefinite delays. Unfortunately, this is not an isolated incident. Throughout my dealings with this owner, Ive encountered unfulfilled promises and poor communication, which at one point left me in substandard living conditions. The lack of urgency in addressing these matters demonstrates a disregard for how their actions (or inactions) negatively impact others.While I fully support small business owners and entrepreneurs, there comes a point where accountability and follow-through are essential. I hope this business improves communication and reliability in the future, as the ongoing issues have reflected poorly on their level of professionalism. As a result, *** filed a formal complaint with the BBB to ensure that these concerns are addressed and to help other consumers make more informed decisions.

    Customer Answer

    Date: 06/06/2025

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to my complaint, and find that this resolution is satisfactory to me.

    Thank you. 

     

    Yes, the issue has been resolved by the owners. 

     

    ******* Sawyer 


Kennard Renovations is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.