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Business Profile

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Ionicware Inc.

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Ionicware Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Ionicware Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/06/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am a seller on the website provided *************, company removed my services for no reason and promised to place them back, however this is not being done at all, they seize to speak with me and blocked me in their support dashboard, i provided a list of services (79) they removed and only thing they have to do is activate them, they activated only a few of them and seize to communicate, support is extremely bad, you get ignored or there is never a solution given, because of the stubborn/ego support, because my services are not activate i made a large lost financially because of them and are currently in financial problems because of this, i do not know where to go else then to report this maybe something will be done finally

    • Initial Complaint

      Date:06/15/2023

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Ok so i signed up for this website seoclerks.com and listed my service. 100s of people are selling the same service and they just keep rejecting mine because the customer support person have some racial issue with me. I kept telling them i have been doing it for more than a decade and i have shown them proof that i am running a legit business. Still the person kept ignoring everything. I would like my id restored and my service relisted.

      Business Response

      Date: 07/02/2023

      Thank you for reaching out to us and expressing your concerns. We value every single user who interacts with our platform, and we always strive to maintain an environment of respect and fairness. We assure you that our policies and decision-making processes are in no way influenced by factors such as race, nationality, religion, or personal biases. Our team is trained to uphold these values and treat everyone equally.


      That being said, we take your complaint very seriously. However, it's important to note that our guidelines regarding service listings are strictly based on the nature of the service, its quality, and compliance with both our internal policies and legal regulations. If your service was disapproved, it was solely due to reasons associated with these factors.


      We understand that you have been doing this for more than a decade and have provided evidence to support your legitimacy. We appreciate your professionalism and dedication to your business. However, there might have been certain aspects of your listing that did not meet our platform's guidelines or were not compliant with specific rules and regulations.

    Ionicware Inc. is NOT a BBB Accredited Business.

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