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Business Profile

Auto Repairs

Meineke Car Care Center #2199

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromStacie C

    Date: 10/25/2024

    1 star
    I did my due diligence and called a few places for quotes on a full set of tires. I got a price in the morning from Meineke. I had called back later in the afternoon and received a lower price saving almost ***** I agreed to the better offer and made the appointment for the next day. I got there on time and had to wait almost an hour before my car was worked on. When the car was finally done, the final price went up dramatically. When questioned, the cashier went back to the higher quote that was not agreed to and was extremely rude about it. I felt attacked and she even tried to get into the car while I was taking care of the bill and damaged the handle. It was a bait and switch like I have never seen. I will NOT give Meineke my business again!
  • Review fromCase W

    Date: 10/25/2024

    1 star
    This was the worst experience ever purchasing tires. I was quoted $*** + tax for a set of tires. After being quoted, they said they only had one tire and would need a $*** deposit to order the tires. Understandable so we payed the deposit and scheduled the appointment for the next day. Called to confirm they had the tires and went for our appointment. We waited an hour and a half past our appointment time before they got started on the work. Disappointing but still understandable and then when they finally finished, they told us the total was over $*** so had to pay over another **** on top of the **** deposit. When I addressed the discrepancy the girl at the front desk was very rude and then ran out to our car yanking on the driver door handle very hard which was locked. I asked her why she was trying to get into our car and she wouldnt answer. The manner in which she and a couple other employees treated us even after paying the inflated rate was despicable! Do yourself a favor and take your business elsewhere or if you have no other choice, get a written estimate before makung a deposit. These people are crooks and lack any professionalism.

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