Metal Building Contractors
Metal Carports & Structures, Inc.Information and Alerts
Service Area
- 27007
- 27017
- 27024
- 27030
- 27031
- 27041
- 27043
- 27047
- 27049
- 28621
- 24053
- 24076
- 24317
- 24328
- 24351
Alert Details
This business has 1 alert.
Pattern of Complaints
BBB files indicate this business has a pattern of complaints concerning Carport orders. Customers allege they are given incorrect information for deliveries, from the dealers. Per terms and conditions of the contract; MC&S will make a good faith effort to deliver and install the unit within 60 days after MC&S acceptance of this contract, and will notify Buyer at least 24 hours before delivery. BBB finds there are unreasonable delays with the delivery and installation, based on customer complaints. Some customers allege that their contract and dimensions on units are changed without notice and requiring additional funds for delivery. Several customers allege after waiting more than 12 months for deliver and the business is now requesting more money to proceed with the delivery. On June 9, 2022, BBB submitted a written request to the business asking them to address the pattern and 9 unanswered complaints. As of June 27 2022, BBB has not received a response from the business.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.