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Business Profile

Computer Parts

SCS Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Parts.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/04/2022

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had a mammogram with ********* ********** I have ********* so I pay all screenings. I paid in advance but received an additional bill for $210.75. I paid on line and received a receipt. For some reason ********* ********* never posted my payment though I called and emailed with proof of payment. Now I have been sent to collections (SCS Inc). So, I sent SCS my receipt and bank record to show proof of payment and requested I be contacted with confirmation. I sent this via certified mail. The certified proof was signed for 9-21-22. I never heard a word from SCS, inc so I called. A representative told me my certified mail with proof of payment had been received but they WILL NOT mark my account as paid because they have to get word from ********* ********* that I paid. What?!?!? ********* ********* has proof of payment but sent me to collections! So I show the collections company my payment receipt and I’m told, “too bad.” It is frustrating and I’d really like to find an attorney I could afford to file suit against this company. Someone simply needs to do her job and help customers rather than seemingly taking delight in telling people , “ I can’t help you and I don’t care.”

SCS Services is NOT a BBB Accredited Business.

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