Video Duplication
Memories On MediaInformation and Alerts
Service Area
- USA
Alert Details
This business has 1 alert.
Pattern of Complaints
08.29.19 -- BBB files indicate this business has a pattern of complaints concerning its ability to convert audio and video tapes to dvd for consumers in a timely manner. Consumers tell BBB the business told them it would convert their audio and video tapes to dvd within four to 12 weeks. But consumers say in their complaints the business is not delivering within those timeframes. Most consumers tell BBB they are unable to reach anyone at the business for an update on their order.
On its website, the business says it is running into extremely long turnaround times on orders due to the volume of orders it received from a Groupon it offered. It says, “As of today 7/31/19, we are working on orders received in February of 2019 and before….”
On 06.03.19 BBB submitted a written request to the company encouraging them to address the pattern of complaints. As of 08.29.19, the business has not responded.
Important Information
Believed to be out of business
According to information in BBB files, it appears that this business is no longer in business.
Additional Info
Mail sent to the business on 07/28/2023 was returned by the U.S. Postal Service as Undeliverable as Addressed.
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