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Business Profile

Construction Management

Roers Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Construction Management.

Complaints

This profile includes complaints for Roers Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Roers Inc has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Roers Inc

      200 45th St S Fargo, ND 58103-0907

    • Roers Inc

      1919 35th Ave SW Minot, ND 58701-8411

    • Roers Inc

      1035 S Washington St Bismarck, ND 58504-6262

    • Roers Inc

      1260 W Villard St Dickinson, ND 58601-4848

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:08/01/2023

      Type:Service or Repair Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Roers property management has 3 different employees that have neglected to assist with my paperwork for a federal housing program in a timely manner which I feel is purposeful. *********************************** from the ************* *************************** from West Ridge *********, and "Lexi" ***** from **************** *********. I dropped off paperwork for *************** to fill out and she said to return the next day. The next day the office appeared closed and calling only got a voicemail. The next time I called, the employees were on a retreat and were not available to fill out the form. Over two weeks later, the ************ called me and offered to give me back my form. I returned to the ********* office to have it filled out by *********************************** who said she could not fill it out at that time and would do it the next day (she was in from Fargo). I was trying to complete the form in time so that I would not need to pay an additional application fee per their policy. I believe that the employees were trying to stall me so as to charge me another fee. The offices for the leasing agents in ********* (West Ridge and South Park Place) are frequently locked and closed during posted business hours and calls to voicemail are not answered. I called and spoke with ***** from the ************ today and was told to speak to ****** in person but at my meeting with ******, she did not respond to or acknowledge any of my concerns.

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