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Business Profile

Clothing

Curvy Divas Fashion Accessory Store

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Clothing.

Complaints

Customer Complaints Summary

  • 6 total complaints in the last 3 years.
  • 6 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/11/2024

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased 2 bras from this store back in June and have not received the items. I've sent several emails, made phone calls, and now see the business is permanently closed but they are still taking online orders. I would like my money refunded if I'm not going to receive the items I paid for.

  • Initial Complaint

    Date:10/23/2024

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I went to curvy divas July 15th 2024 and ordered 3 bras and a bra bag totaling $350 these bras were supposed to be mailed to me at my home address and I have not received them. I have attempted to get ahold of the store owner numerous times but she has shut down every way of communication with her. I found out that I am not the only woman who has not received their purchase from her as of now there are about ******************************************************************** for her personal use.

  • Initial Complaint

    Date:06/24/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The date of transaction was December 7, 2023. The payment to curvy divas of 216. 70 posted to my account on December 9, 2023. I ordered bras from them. They told me two weeks three at the most. Its now been over six months. They have blocked me from ********* They will not answer my emails. All I want is my money back. They were on ******** claiming all they finally got orders in that were four months old so when they sold me my merchandise, they knew they were way behind but yet they told me two weeks three weeks at the most for delivery. I have a witness that was with me that heard them say this how do I go about getting my money returned?

Curvy Divas Fashion Accessory Store is NOT a BBB Accredited Business.

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