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Business Profile

Auto Body Repair and Painting

Wolfgang Body Shop LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Body Repair and Painting.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:05/21/2025

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Mitchell Photography entered into a service exchange agreement with Brad Lynn of Wolfgang Auto Body. As part of this agreement, Mitchell Photography provided professional wedding photography services for both *** ****** wedding on April 15, 2023, and his daughter’s wedding on August 5, 2022. In return, *** ****, operating through Wolfgang Auto Body, agreed to perform rust repair and paintwork on a 2003 Dodge Ram truck.

    Despite the original agreement, the truck was not accepted for service until June 4, 2024, following repeated delays and excuses. In addition to the service trade, we contributed $5,000 in cash toward the project. The agreed-upon value for our photography services was $2,000.

    It has now been nearly a year since the truck was delivered, and we have yet to see the agreed work completed. We have documented all relevant correspondence and have a complete paper trail to support these claims, which we are happy to provide upon request.

    We respectfully seek your guidance on how best to proceed. Thank you for taking the time to consider our complaint.

    Customer Answer

    Date: 06/02/2025

    We have Sent a Demand Letter on 5/29/2025. This letter states that if the vehicle is not returned with the work completed by 6/11/2025 we will be pressing charges starting with small claims court.

Wolfgang Body Shop LLC is NOT a BBB Accredited Business.

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