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Average of 17 Customer Reviews
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Review fromSTEPHANIE P
Date: 07/13/2025
1 starSTEPHANIE P
Date: 07/13/2025
This bisness does not take pride in their property nor do they treat their tenants fairly with respect. They either don’t have any management on site or when they do it’s never for longer than a month and they bad mouth tenants to others regularly. Maintenance? Yea no maintenance EVER but they expect tenants to still pay on time.
Seldin Company
Date: 07/15/2025
Thank you for your feedback. We understand there are concerns regarding the property and management at Colonial Square, and we take resident input seriously.
While we cannot discuss specific resident matters in a public forum, we want to clarify that our team is currently fully staffed in both the office and maintenance departments, and regular office hours are being maintained. We are also in communication with you this issue and will continue to address matters through the appropriate process.
We are committed to maintaining respectful and well-managed communities and appreciate your patience as we work through these concerns.
—The Seldin Company TeamReview fromDavid S
Date: 05/22/2025
1 starDavid S
Date: 05/22/2025
I believe from my point of view that this company'cause I didn't get that last week engaged in deceptive misleading or unfair business practices. They charged us $735 to move into a place we have both written messages and verbal conversations that my mother qualified that the landlord just needed to give a positive review then we have another verbal and written message saying that the landlord give a positive review and she's been accepted and then we actually received an acceptance letter from the company itself ten days later right before the lease was to be signed my mother reached out to a local community action agency, Forgot about a pet deposit I believe that they immediately discriminated against her and rescinded her approval letter without any valid explanation they tried to give a valid explanation however the explanation itself I believe is unfactual stating that she did not make enough money even though the proper property manager destiny said that she did in a verbal conversation and via text message and she did get a acceptance letter as well...... Did not have any change in her qualifications they stated also that the landlord gave her a negative review and I contacted the landlord that been with for 7-ish years...... And he once again reassured us the landlord that he gave her an absolutely positive review we have evidence of this as well Now they are attempting to keep $200 without having provided any services lease agreement or incurred any damages this is from what I understand a deceptive and unfair business practice no legitimate goods or services were received in exchange for the two hundred dollars they are trying to retain. please read my warning be very careful engaging in business with this property management company.Seldin Company
Date: 05/30/2025
Thank you for sharing your feedback.
We are disappointed to hear your concerns, as pride
ourselves on providing the highest quality service to all our customers and
residents. All feedback is very
important to us, and we would like to hear more about your mother’s experience. Unfortunately, since the review does not include her name or
the name of the community, we have been unable to locate her in our system so
that we may reach out and discuss the concerns with her further. If you would
like to ask her contact us at [email protected] with her name, phone number or email, the name of
the community, we would be more than happy to have a member of our team
follow-up. We look forward to hearing from you. Thank you- Ashley,
Seldin CompanyReview fromTony M
Date: 09/11/2024
1 starTony M
Date: 09/11/2024
This Company has no concerns for the lower level employees. I was threatened at gun point by the parents of a tenant and Seldin did absolutely nothing, but the moment a complaint was waged against me I was fired. Upper management conduct themselves like a cult and anyone who tries to disrupt is taken out and stoned like the old Roman daysSeldin Company
Date: 09/19/2024
Thank you for sharing your concerns. We take all matters of safety and employee well-being very seriously. After a thorough review, we found that no formal complaint, statement, or safety report was ever filed regarding the incident described. We encourage all employees to report any safety concerns immediately so that they can be addressed appropriately. If you would like to discuss this further, please reach out to us directly at [email protected].Review fromshy r
Date: 08/28/2024
5 starsshy r
Date: 08/28/2024
walter the maintenance guy was awesome !! he was very punctual and respectful, he even answered some questions i wasn’t sure of. for sure 10/10 for walter !!Seldin Company
Date: 08/29/2024
Thanks for taking the time to leave a review! We're so happy our team was able to provide exceptional service. Please don't hesitate to reach out with any questions or concerns - we're here to help!Review fromJanelle M
Date: 06/14/2024
1 starJanelle M
Date: 06/14/2024
I have lived over a year at juniper and no one responds to issues regarding billing, amenities, maintenance. It’s been months of trying to contact anyone from this company. Tesse, Pat, Makayla. My garbage door has been “fixed” three times now. It’s not fixed. I’m told it never will be. According to maintenance that tracks and door are just too small and made incorrectly for the island. “You must remember that these are rentals.” Is what I’m told. Don’t mind the $2,100 I pay a month to call this rental my home. Bring back Sydney who at least could answer a phone call or return one for that matter.Seldin Company
Date: 07/31/2024
We apologize for the frustrations you’ve experienced and appreciate your feedback. To ensure your concerns are addressed, please reach out to us at [email protected] with any additional information. If your concerns remain unresolved, please let us know, and we will do our best to assist you further. Thank you for bringing this to our attention.Review fromBecky G
Date: 05/17/2024
1 starBecky G
Date: 05/17/2024
I have a lease at the brand new apartment in Glenwood IA. I have had no air condition. I have had no air conditioning for 7 days and counting. The temperature in the apartment has been in the 80's.
Seldin has sent no one to repair it. Seldin has had no or terrible responses to my request to get an updated on fixing the air conditioning.
I would not recommend any Seldin rentals.Seldin Company
Date: 05/20/2024
We apologize for the inconvenience you've experienced with the air conditioning in your apartment. We have been actively working with our contractor, as the units are still under warranty, to resolve this issue promptly. The contractor was on-site will return to address the situation. If the units cannot be fixed today, we will install portable units as a temporary solution.
We understand the discomfort this has caused and appreciate your patience as we work to rectify the situation. Please rest assured that we are committed to ensuring your comfort and satisfaction in your new apartment.Review fromSybil S
Date: 04/04/2024
1 starSybil S
Date: 04/04/2024
Unprofessional business practices. Started living here as a Registered nurse during covid to help the greater sioux city area. Management did not meet standards of caring for those in the community. I would not recommend someone to live here unless new management and corporate employees in office. I reached out multiple times while pregnant for help along with community action services with no resolution.Seldin Company
Date: 04/04/2024
Sybil, Thank you for taking the time to share your experience. Could you please contact me at [email protected] with the name of your community so I may resolve your concern? I look forward to hearing from you.Review fromCarolyn H
Date: 02/06/2024
1 starCarolyn H
Date: 02/06/2024
Unlawful eviction and discriminatory practice. Hostile environment with old White people who are blatantly racist. Residents conspired with one another submitting false accusations against me.Seldin Company did not investigate, evaluate, not communicate with me the complaints but unlawfully evicted me stating I was dangerous. My complaints about the old racist asking residents to sign a petition that stated they did not feel safe with me living there. Could not sit on patio because man said his dog hate Black people and only bite Black people and he was always on patio. There was nothing done about the racism. There response was to evict the Black woman because of a stereotype that Black people are dangerous. I am 63 years old with a bad hip and they said I am dangerous. I lived there two weeks and was given an eviction notice.Seldin Company
Date: 04/04/2024
Carolyn - Thank you for sharing your concerns. We take all feedback seriously and want to ensure transparency in our communication. We understand your perspective, and we want to clarify some points regarding the situation. It is our priority to foster an inclusive and respectful community for all residents. Regarding the eviction notice, it was issued based on reported incidents where physical harm was threatened to another tenant. In accordance with our policies, we take such matters seriously to ensure the safety and well-being of all residents. We have a diverse community, and we do not condone any form of racism or discriminatory behavior. We were not made aware of any petition. If you feel that there are misunderstandings or if you have additional information to share, we are open to further discussions at [email protected]. Our goal is to address concerns and find resolutions that uphold the principles of fairness and equality.Review fromSarah A
Date: 12/19/2023
1 stari have lived at a property in council bluffs iowa woodbury pines townhomes for almost 2 years and me, soon to be husband, and his daughter have been having a constant non stop of people smoking marijuana in their apartments as the smell gets into our apartment and makes us sick we have called the police multiple times and have told the office manager Morgan Williams about this issue multiple times and nothing gets done not to mention when we moved i n we listed off things to morgan that needed to be fixed or replaced in the apartment and its still has not been done i am tired of getting woken up to the smell of pot in my our house and my 8 year old step daughter should not have to fall victim to this because you guys cant keep your communities in order with drug testing before letting people move in its ridiculous i pay almost 600 a month in rent each month for a place to stay that i cannot live comfortably in because people are doing drugs and smoking cigarettes in their homes as well even thought this is suppose to be frug free and a smoke free propertyReview fromDebi Y
Date: 11/04/2023
1 starDebi Y
Date: 11/04/2023
Please as a human do not and I repeat do not let anyone you care about rent anything at Woolworth Estates off of 74th and Woolworth Omaha NE....I have major documentation including photos of black mold ceilings that leak. Police reports of violence they have allowed one tenant that I have exparte against to continue to live there. They allow people of color to be called the N word Hispanic children to be stalked and called beaners. The tenant I personally have been assaulted by in October to continue to reside there this tenant was arrested 11 days later she's still lives there her car has been shot up with bullets. I had to contact police for a severely handicapped woman at the 5315 N 90th location she had been knocking and leaving messages at office for over hour when I arrived to present my assault info from Woolworth estates the day prior the So called Manager told me the answering machine is and has been broken for awhile sad neighbor was trying to run her over. I personally have been my reporting my verbal assault and complaints to again a so called Manager name . Please please help me to help others besides my daughter and three grandkids who are now HOMELESS due to lies and violence. I can and will provide video police reports and testimony of others please contact me My daughter and I have human bite marks from an assault that took place in October. My daughter has an eye condition that was worsened due to pepper spray yes I have proof from her Dr. who was so concerned he reopened his office after hours to treat her and proof from Chi hospital on human bite marks. I was ban from property I believe in retaliation from my reports. Funny if I'm such a threat my did manager who ban me friend request me next day on Facebook...... sad nothing but lies. I have my daughter teacher from college telling us to contact the local News channels. This is SERIOUS. Thank you for this opportunity for help.Seldin Company
Date: 11/09/2023
We appreciate you bringing your concerns to our attention, and we take all feedback seriously. Our goal is to ensure a safe and comfortable living environment for all residents at Woolworth Estates.
Regarding the issues you've raised, we understand that there have been conflicts between residents, leading to police involvement and subsequent legal proceedings. During these legal proceedings, we will only communicate through the proper channels.
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