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Business Profile

Florist

The Florist at Barrington Village

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Florist.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/02/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We needed a new florist. We reached out on line to The Barrington Florist of Barrington. I had a death in the family and sent flowers to two people.First they have several numbers none that state they are what they advertise. Its ******************. Second the number list is not in service. Third After several attempts to call, I never received the owner only the florist, later after many attempt to call , I did get a call from the owner and it was a heated call,when the flowers were finally delivered they were not what was ordered. I the ********** should be looked into and the ************ and the number on the bbb site is. It in service. When the flowers were delivered they were not as advertised. As you can see they are two different pictures

    Customer Answer

    Date: 04/13/2024

    I have not heard from them. I have texted and emailed and even ********** There has been no reply . Only after reading the reviews, should have before purchase. I guess this is not the first time.

The Florist at Barrington Village is NOT a BBB Accredited Business.

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