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Business Profile

Truck Dealers

Alan's Diesel Service, Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:06/11/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I visited ****'s garage to get a NH state inspection, they took a look at it and the engine light was on and throwing a code, the code reader showed the evap system had a leak. They then without my permission took my car apart, and claimed they lowered the gas tank to see how it looked the called me to tell me the car is apart and they would need to replace a bunch of items that would cost me thousands. I asked them to please put the car back together and they charged me $500 for that. I then took my car to a new mechanic, a friends mechanic and they said "I can promise you that they did not lower this tank, every bolt and clip I touched had not been disconnected for a few years." And he went on to do a small repair and it only totalled about $600 for parts and labor!! So not only did ****'s deceive me by saying they had my car apart, which was apparent it wasn't touched, they charged me $500 for IDK what to plug it into the code reader? Scammers

Alan's Diesel Service, Inc. is NOT a BBB Accredited Business.

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