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Business Profile

Sand

Cloutier Sand & Gravel Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/27/2022

    Type:Order Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ******** Sand & Gravel Inc Columbia, NH
    MC - 10310
    Ph/Fax: 603-922-5527
    Contract to pick up and deliver items per paperwork scanned in through BBB system.
    Contract was fulfilled on the part of ****** *****. Cloutier Sand & Gravel never reimbursed ***** for money owed for completion of job.
    Spoke with ******** and the documents with their company name have been falsified by Cloutier Sand & Gravel. Several attempts to make contact with ******** have been unsuccessful. Please contact for *** Financial, 800-860-7926 or ****** ***** for further information. This company has been scamming from individuals as well as ********.

    Business Response

    Date: 10/28/2022

    In response to the complaint to Cloutier Sand & Gravel, Our DOT & MC numbers are being used fraudulently by someone to books loads. We do not haul any kind of freight( we have a couple of dump trucks). The information the provide is all false. They created their own email account, certificate of insurance is not from our insurance broker, with fake policies. Brokers need to look at application closer. Any questions please call 603-922-5527 or 603-331-2117

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