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Business Profile

Mental Health Services

Jefferson Health - New Jersey

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mental Health Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/15/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I’ve been receiving letters via the us postal service from Jefferson health addressed to a person, ******* **********. On the two occasions I received these letters, I did not open them but wrote on the front, “Return To Sender, Does Not Live Here.” Now today, I received another envelope via us mail addressed to ******* ********** from a company “ Carepayment “ on behalf of Jefferson health. Again, I wrote on the outside front of this piece of mail, “Return To Sender, Person Does Not Live Here.” This continued harassment of Jefferson health of letters to my home to an ******* ********** is becoming harassing and annoying after already sending back twice, these letters as return to sender, person does not live here. It appears that Jefferson health is now using another company or an affiliated company to contact ******* ********** who does not live here. ******* ********** is my son, is 26 yrs old and moved out of our home in 2020 to ************, **. To the best of my knowledge, ******* ********** moved to the state of ******* in 2021. He came to my home briefly in October 2023 for two or three days then left. I want Jefferson health and its affiliated companies to cease and desist all contract to my home immediately with letters or any form of contact for whatever reason they are trying to contact him. Weather for billing or health information, ******* ********** does not live at this address, **** ******** *****, ************, NJ ***** to to stop sending mail to this address for a person that does not live here. Any further letters or correspondence from Jefferson health or its affiliated companies like Carepayment will result in a formal complaint to the US post master for using the us mail to continue to harass me and my wife. I will use this complaint as additional information in my formal complaint to the US postal service as evidence that I’ve tried to stop this harassment with mail to my home for a person who doesn’t live here

Jefferson Health - New Jersey is NOT a BBB Accredited Business.

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