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Business Profile

Shopping Mall

American Dream Mall

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Shopping Mall.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/22/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was charged with higher parking charges during my visit to American dream mall. The customer service approved and accepted overcharge and promised to provide $75 cheque back to me which I never received. Its been almost 2 months and issue is not resolved and I havent got my money back for overcharged parking ticket.

  • Initial Complaint

    Date:03/28/2023

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Unauthorized charges from my checking account on 2/28/23 ******* was taken Unauthorized from my checking account by American Dream and 2/28/23 ****** was taken unauthorized from my checking account in the amount of ******. I have no business with American Dream **********, **. I have spoke with the representative to try to resolve these unauthorized charges.I live in ******** and have had no business with this company. I want my money refunded and all inconvenience recovered in compensation.

American Dream Mall is NOT a BBB Accredited Business.

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