Complaints

This profile includes complaints for Express Employment Professionals's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Express Employment Professionals has 2 locations, listed below.

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  Express Employment Professionals

  1090 King Georges Post Rd Ste 305 Suite 305 Edison, NJ 08837-3704

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  Express Employment Professionals

  4142 US 9 South Howell, NJ 07731

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:05/16/2023

  Type:Customer Service Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I saw an interesting job advertisement in my email from my local county. I called the company, and spoke to ******************************** Employment Specialist, about that particular opening (Office Manager) as well as about other positions I would be interested in since I was currently unemployed, I obtained an interview at the local office in ****** ** on Feb 3, 2022, at 2pm. I spent valuable time filling out the lengthy application, taking an online test and ultimately interviewing with ***********************. Since that time, I have NEVER received a phone call from the company about a job opportunity. I applied for and made clear on the interview that I was looking for a *************** opening as a certified HR Professional. I was told on the interview they do become available at times. I called the office several times and inquired about this. I spoke to whoever answered the phone as well as *** about this over time. They all claimed they left me messages on my phone about HR job openings but I never responded. I have only one phone number which I have had over 3 decades. There is and have not been any other phone numbers. It is not possible to leave me a message and I not receive it. It is also not possible to receive a call and I not hear my phone ring since it is ALWAYS on me even if it is on vibrate. Did they receive monies or other perks for me as a "New Hire" and then forget about me? Is it my age or race? I am a retired military officer, I have both a BA and a MA degree, I have years of varied office + other experience, I am a certified HR Professional etc. I see no reason why I never actually received a phone call of any sort. I preferred an HR position due to my certification but another would do such as the Office Manager which was my original inquiry. *********************** reached out to me on April 24th via an email inquiring about my status. I sent him my disappointment with the Company but I never received a response. Communication is poor.