Business Profile

Business Process Management

Conduent Business Services LLC

Headquarters

This business is NOT BBB Accredited.

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Complaints

Name: Conduent Business Services LLC
Address: 100 Campus Dr Ste 200, Florham Park, NJ, 07932-1029, USA
Telephone: (844) 663-2638

This profile includes complaints for Conduent Business Services LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

274 total complaints in the last 3 years.
99 complaints closed in the last 12 months.

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Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:12/05/2023
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I received a payment of funds in the amount of $3280.00. However, they are unable to give me access to my money. They have held my funds hostage for the last 3 months.
Business Response
Date: 12/11/2023
Dear ****************,

My name is ******* and Im a Cardholder Advocate with the Way2Go program. We attempted to contact you on the following dates: 12/6 (Ling rang busy) 12/8 (No answer and left a voicemail) and 12/11 (Ling rang busy). I have replied via email to ********************* and was provided with the same number #************ that I have only was able to get through on one attempt. Please continue to reach out via email via Way2Go for further assistance. Thank you and I look forward to speaking with you soon.

Respectfully,

************;
Advocate
Way2Go Advocacy Group
Way2Go Debitcard Program

Tel: ************
(Voicemail line; Please leave your name, number, the best time to contact and request to speak with *******)

Email: *********************************************
Customer Answer
Date: 12/12/2023

Complaint: 20961838

I am rejecting this response because:

I have been in constant communication via email and I have contacted the advocate program with the number listed in those emails - however you do not accept in-bound calls and have asked that I give an alternate number which I do not have. I have left voicemails and spoken with people at your office, so it seems as though the issue is not on my end.
I have not received any calls in my phones call log from you all. As I am receiving all other calls from everyone else, I do not believe it to be an issue with my device.
All inbound calls are going through perfectly well on my end. I can even reach your office. Unfortunately it seems that there is an issue on your end regarding outbound calls.
I propose that we schedule a date and time to speak on the phone and that you give me a number whereby I can reach you. Since all of my inbound calls have been successful, maybe this will allow us the chance to speak with each other.
Alternatively, I am not opposed to discussing the matter via email. Although I am aware of the privacy concerns that could appear, I am more anxious to resolve this matter.
Regards,

***************************
Business Response
Date: 12/12/2023
Hello ****************,

As advised via email, several attempts have been made to get in contact with phone number #************ and the line will not go through. I have also had several agents attempt and they also receive the same busy dial tone. Unfortunately, since I'm unable to make contact with this number, you will need to have another phone number provided such as a friend or relative, so that I may further assist. I don't have a direct phone number to be contacted on. Thank you and I look forward to speaking soon.

Respectfully,

************;
Advocate
Way2Go Advocacy Group
Way2Go Debitcard Program

Tel: ************
(Voicemail line; Please leave your name, number, the best time to contact and request to speak with *******)

Email: *********************************************
Customer Answer
Date: 12/12/2023

Complaint: 20961838

I am rejecting this response because:
I have been without my money for 3 months. I am in need of my money which you have held hostage for 3 months to pay rent, to feed my family.
You have created a situation in which I no longer have the luxury of time to continue this charade and go back and forth with you.
Do whatever you need to do to verify my identity and then, lets arrange transfer of the full balance of the account to my other bank account.
I have spent more than 6 hours on the phone with your agents, endured them yelling, hanging up on me, talking over me, and refusing to help me, and I am through with it.
Thank you for working with me to finally resolve this.
Best Regards,

***************************
Business Response
Date: 12/14/2023
Dear ****************,

Unfortunately, I'm unable to provide any assistance with the account until I can get you verified. I have tried to contact phone number #************ multiple times and have been unable to get the line to ring. It continues to ring busy. Please reach out via email or voicemail, once you have access to a different phone number that I may contact. Thank you and have a great day.

Respectfully,

Pauline
Advocate
Cardholder Advocacy Group
Tel ************
(Voicemail line; Please leave your name, number, the best time to contact and request to speak with *******)
Email: ****************************
Customer Answer
Date: 12/19/2023

Complaint: 20961838

I am rejecting this response because:

As stated previously, I do not have access to another phone and have been continuously in contact with you via my email address - *********************.
You are only communicating via a no-reply email and refuse to call me on my only phone number - insisting that it only goes to voicemail.

Here is my suggestion: lets request a mediation group or a representative from BBB to initiate a conference call and reach out to both of us to remedy this. If this is unacceptable to you, we can attempt to utilize another agency and request a financial audit to determine whether the funds in your possession are considered stolen at this point.
Regards,

***************************
Business Response
Date: 12/20/2023
Dear ****************,

As stated before, I'm an outbound agent and have no way of being contacted. I can only make outbound calls. I apologize for any inconvenience but several attempts have been made with the phone number provided and it's not allowing me or any other agent to get in contact with you. Please reach out to Way2Go directly or your local agency to receive further assistance with any missing funds and having them redirected. Thank you and have a great day.

Respectfully,

Pauline
Advocate
Cardholder Advocacy Group
Direct Express Debitcard Program

Tel: ************
(Voicemail line; Please leave your name, number, the best time to contact and request to speak with *******)

Email: ****************************
Initial Complaint
Date:12/04/2023
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I have not received Way2Go card for cash benefits issued by Lucas *************************** for my grandkids. The EPPICard transition to the Way2Go card beginning October 16,2023. I called ************** on November 14, ********************************************************************************************* that it would take 7 to 10 days for me to received them. I did not receive the cards by December 1, 2023 so I called again and let them know; however, this time I asked what was the balance on the cards and I was told $0 because the cards were not activated and the funds were returned to Job and *************** I called ******************** and was informed the money is on the card and to call card company and have them reissue the cards which I did. I need the cards inorder to have access the funds for my grandchildren.
Business Response
Date: 12/06/2023
Dear ******************,

My name is ******* and Im a Cardholder Advocate with the Way2Go program. It was a pleasure speaking with you today. Per our conversation, I had informed a new card was being expedited with all fees waived and should arrive within 2-3 business days. You had also questioned another deposit that I was unable to locate and had advised to contact the local agency that deposits the checks to have them redirected or have account information updated to reflect with your name. Thank you and have a great day.

Respectfully,

************;
Advocate
Way2Go Advocacy Group
Way2Go Debitcard Program

Tel: ************
(Voicemail line; Please leave your name, number, the best time to contact and request to speak with *******)

Email: *********************************************
Initial Complaint
Date:12/04/2023
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I have been trying to get in contact with ***************************** at Conduent for unwarranted ezpass violations on my account, I have provided the proof requested regarding my **/NYezpass account and how both my vehicles were registered with license plates on my ezpass account in the event the toll was passed and not read my license plate should be reflected on ** ezpass site and the tolls should be removed from my account but it wasn't and instead I received numerous toll violations and administrative fees for which I spoke to ** ezpass and NY ezpass and i have yet to hear back from Conduent regarding the supposed investigation when I call during business hours the call goes straight to message system says no one is available to take my call and no one is getting back to me and this is ridiculous that since October I have been trying to resolve the issue and nothing. I have no reason to be receiving toll violations and administrative fees knowing my account was and has always been in positive standing with money on account for tolls passed but ** ezpass did not read my license plate and instead keeps sending me violations claiming my account has no money or license plate registered with vehicle and nothing is being done because the administrative office never answers to my emails or phone calls. I need help as nobody is getting back to me.
Business Response
Date: 12/06/2023
Dear **************,

My name is ******* and Im a Cardholder Advocate with the Direct Express program. It was a pleasure speaking with you today. Per our conversation, I had informed that your complaint was routed to the wrong department and had advised to resubmit and pick a different option so the complaint is routed correctly. Have a great day.

Respectfully,

Pauline
Advocate
Cardholder Advocacy Group
Direct Express Debitcard Program

Tel: ************
(Voicemail line; Please leave your name, number, the best time to contact and request to speak with *******)

Email: ****************************
Initial Complaint
Date:11/28/2023
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
10/31/23 unauthorized use on my card. have proof i filed complaint with fraud and proof i have cooperated 100% as of today11/28/23 the still did not return my funds. i have records of calls and told different EVERYTIME! From the first to answer all the way to today. need help desperately i'm filed for disability and this money is all i have to survive.
Business Response
Date: 12/04/2023
Dear **************,

My name is ******* and Im a Cardholder Advocate with the Way2Go program. We attempted several times to get in contact with no success. The following attempts were made to the following phone number #**************: 11/29/23, 11/30/23 and 12/4/23. The line rings busy or disconnected and I was unable to get through to leave a voicemail or to make contact. An email was sent to ********************* on 11/29/23 with no response. Please feel free to reach out to the contact information below if further assistance is still needed. Thank you.

Respectfully,

************;
Advocate
Way2Go Advocacy Group
Way2Go Debitcard Program

Tel: ************
(Voicemail line; Please leave your name, number, the best time to contact and request to speak with *******)

Email: *********************************************
Initial Complaint
Date:11/23/2023
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Everything that has been stated by others is absolutely true! The **** card number that is provided is absolutely USELESS and UNHELPFUL! This company should not be allowed to continue to operate like it does today with forcing end users to call the only number they provide, which only gives them the runaround and never gets them to a live person and then hangs up on them!! My 80 year old elderly mother has advanced dementia, and I have POA and am now in charge of her finances. I simply need to transfer her remaining balance to her bank account and close out this **** account. There is NO METHOD OR DIRECT CONTACT provided at their unhelpful website OR phone number to get the live assistance needed to make this happen!! I can see that others have been forced to go this same route with filling a complaint in order to just get this type of assistance they require. One would think the company would learn from these complaints and change their practices in order to avoid creating such undue frustration to their end users - but unfortunately this does not appear to be the case! I am hoping this complaint will not only help get me the assistance I require, but also reveals and accentuates this ongoing frustration faced by many other end users like myself who found this to be the feasible way today to get the live assistance they require!
Business Response
Date: 11/30/2023
Dear ****************,

My name is ******* and Im a Cardholder Advocate with the Way2Go program. It was a pleasure speaking with you today. Per our conversation, I had advised due to the account being under *******************************, no account information could be provided and you would need to contact the paying agency to either redirect the funds for a different payment option or have the paying agency update the account information, to reflect with your information so you may access the account. I do apologize for any misinformation that was given previously but Way2Go can't provide any information without verifying the account with the cardholder, which you informed, we are unable to do. Again, I'm sorry for the hassle you've been going through and I do hope you reach a resolution soon. Thank you so much for taking the time to speak with me today and have a great day.
Respectfully,

Pauline
Advocate
Way2Go Advocacy Group
Way2Go Debitcard Program

Tel: ************
(Voicemail line; Please leave your name, number, the best time to contact and request to speak with *******)

Email: *********************************************
Initial Complaint
Date:11/13/2023
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I had fraud charges on my child support card in August of 2023. I ordered a replacement card expedited, but never received it. After receiving child support for my child, I called in and requested another card expedited. I was charged for the expedited shipping again. I ordered the second card on November 3rd. Expedited shipping time states 2-3 business days. I called in November 8th, 2023 and the representative said there was no tracking yet and she doesnt know what happened because this wasnt the first call she received with a missing card and no tracking. She stated I can either wait until Monday, or report the mailed card stolen. I have now waited ******** days and still dont have the card. Dont do banking services if you arent capable.
Business Response
Date: 11/14/2023
Dear ************,

My name is ******* and Im a Cardholder Advocate with the Way2Go program. It was a pleasure speaking with you today. Per our conversation, I had informed a new card would be expedited with all fees waived. The new card was sent to a different address to make sure it's received. (You may follow up with Way2Go or myself in the future if you want to make changes back to the original address) I did advise I would also issue credits back for both cards previously issued: one expedited fee of $16.00 and two replacement fees for $5.00 each. The new balance on the account was provided: $266.47. I also informed I would follow up between 11/16-11/17 to provide tracking information via email for the new replacement card. Thank you and have a great day.

Respectfully,

Pauline
Advocate
Way2Go Advocacy Group
Way2Go Debitcard Program

Tel: ************
(Voicemail line; Please leave your name, number, the best time to contact and request to speak with *******)
Email: *********************************************
Initial Complaint
Date:11/05/2023
Type:Delivery Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I was suppose to received deposits from ******** unemployment I never received card nor payment when I called company they said deposits was getting made and funds where spent which wasnt done by me I never received a card.. I made a dispute havent received no payment nor dispute forms. So I emailed the company dispute team still no response Im upset I have been behind on my bills because of these long years of missing money I do have a case number 1-7524015866
Business Response
Date: 11/08/2023
Dear ****************,

My name is ******* and Im a Cardholder Advocate with the Way2Go program. It was a pleasure speaking with you today. Per our conversation, I had informed both SRs#1-6337868031/1-6363313189 would remain denied. The decision was reviewed with upper management. The letters will be received in the mail in 7 to 10 days regarding the review. I apologize for any inconvenience. Please contact your local agency for further assistance. Thank you and have a great day.

Respectfully,

Pauline
Advocate
Way2Go Advocacy Group
Way2Go Debitcard Program

Tel: ************
(Voicemail line; Please leave your name, number, the best time to contact and request to speak with *******)

Email: *********************************************
Customer Answer
Date: 11/08/2023

Complaint: 20827822

I am rejecting this response because:
The transaction was not done by me this is ridiculous I could not get any help concerning this

Regards,

*****************************
Business Response
Date: 11/09/2023
Dear ****************,

My name is ******* and Im a Cardholder Advocate with the Way2Go program. Please refer to your local agency for further assistance regarding the below information:
Per our conversation on 11/8/23, I had advised both SRs#1-6337868031/1-6363313189 would remain denied and closed. No further investigation will take place. The letters will be received in the mail in 7 to 10 days regarding the review.
I apologize for any inconvenience. Have a great day.

Respectfully,

Pauline
Advocate
Way2Go Advocacy Group
Way2Go Debitcard Program

Tel: ************
(Voicemail line; Please leave your name, number, the best time to contact and request to speak with *******)

Email: *********************************************
Initial Complaint
Date:11/05/2023
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
They said they would refund the money but they keep giving it and taking it back n giving me the run around n every reason in the book to not give me what they owe and promised to repay
Business Response
Date: 11/08/2023
Dear ***************,

My name is ******* and Im a Cardholder Advocate with the Way2Go program. It was a pleasure speaking with you today. Per our conversation, I advised no funds were owed for SR# and the account is balanced correctly. Below you will find all information about any debits and credits that took place on the account:

3/29/2023 $25.00 PROV CREDIT CLIENT ADJUSTMENT (Temporary credit provided while dispute was on going and chargeback was being submitted - the chargeback is the funds we requested directly from the Merchant)

3/30/2023 $25.00 REVERSAL CREDIT (The chargeback that was submitted to the Merchant)

3/30/2023 $25.00 REVERSAL DBT CLIENT ADJUSTMENT (Merchant Represented -Paperwork was submitted but didn't tie to the cardholder)

4/5/2023 $183.00 PROV CREDIT CLIENT ADJUSTMENT (Temporary credit provided while dispute was on going and chargeback was being submitted - the chargeback is the funds we requested directly from the Merchant)

4/7/2023 $25.00 $25.00 $50.00 $58.00 $25.00 REVERSAL CREDIT (The chargeback that was submitted to the Merchant)

4/12/2023 $25.00 REVERSAL DEBIT (Merchant Represented -Paperwork was submitted but didn't tie to the cardholder)

4/12/2023 $183.00 Provisional Debit (Temporary credit reversed - provisional credit's are not for the cardholder to keep and only while dispute is pending review)

4/12/2023 $25.00 ACS LIABILITY CRDT CLNT ADJUST (Final credit issued to the cardholder due to Merchant's representment paperwork didn't tie to the cardholder)

4/12/2023 $58.00 REVERSAL DEBIT (Merchant Represented -Paperwork tied to the cardholder and will remain as denied. The cardholder may contact the merchant to receive refund moving forward - JPAY MONEY TRANSFER #************)

4/13/2023 $58.00 PROV CREDIT CLIENT ADJUSTMENT (Temporary credit provided while dispute was on going and chargeback was being submitted - the chargeback is the funds we requested directly from the Merchant)

4/25/2023 $25.00 $50.00 $25.00 REVERSAL DEBIT (Merchant Represented -Paperwork was submitted but didn't tie to the cardholder)

4/25/2023 $25.00 REVERSAL DEBIT (Merchant Represented -Paperwork was submitted but didn't tie to the cardholder)

4/25/2023 $125.00 ACS LIABILITY CRDT CLNT ADJUST (Final credit issued to the cardholder due to Merchant's representment paperwork didn't tie to the cardholder)

No additional funds are owed. $25.00 was issued on 4/12/23 and $125.00 on 4/25/23 as a final credit. (ACS LIABILITY CRDT CLNT ADJUST). The remainder funds of $58.00 will remain denied as representment and you will have to contact the merchant moving forward for the funds.

Thank you and have a great day.

Respectfully,

Pauline
Advocate
Way2Go Advocacy Group
Way2Go Debitcard Program

Tel: ************
(Voicemail line; Please leave your name, number,the best time to contact and request to speak with *******)

Email: *********************************************
Customer Answer
Date: 11/09/2023

Complaint: 20827659

I am rejecting this response because:

Now yall are back to telling me you dont owe me when you clearly do n the attached documents prove it. I should get pain n suffering too at this point for the level of aggravation I have had to endure trying to prove you owe me n still have not paid me.

Regards,

*******************************
Business Response
Date: 11/14/2023
Dear ****************,

Per our last conversation on 11/08/23, no funds are owed to your account. I apologize for any confusion and you're more than welcome to reach out to the number on the back of your card for further assistance with going over the credits and debits on the account again. Have a great day.

Respectfully,

Pauline
Advocate
Way2Go Advocacy Group
Way2Go Debitcard Program

Tel: ************
(Voicemail line; Please leave your name, number, the best time to contact and request to speak with *******)

Email: *********************************************
Initial Complaint
Date:10/26/2023
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I called the number on the back of the card several times, and then several other numbers I could find through a ****** search, but cannot get a live person on the phone. I have questions about my balance and transferring funds. The automated system is limited and unhelpful. It TWICE tried to cancel my card completely. I attempted to login online but it refused my security answers and locked my account. This is a terrible business model -- to have ZERO customer support available. Please have someone call me.
Business Response
Date: 10/31/2023
Dear Ms. ************************** class="SCXW104563820 BCX0" style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; text-wrap: nowrap !important;">My name is ******* and Im a Cardholder Advocate with the Way2Go program. Thank you for replying via email on 10/30/23 that the matter has been resolved. If you have any other issues, please feel free to reach back out via the contact information provided below. Thank you and have a great day.

Respectfully,

************;
Advocate
Way2Go Advocacy Group
Way2Go Debitcard Program
Tel: ************
(Voicemail line; Please leave your name, number, the best time to contact and request to speak with *******)
Email: *********************************************
Initial Complaint
Date:10/24/2023
Type:Customer Service Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I have been assigned a way2go card for unemployment payment in ******. There is a problem with the card, whether it be the pin, the address assigned, etc., but I cannot figure out what the exact problem is and there is no way to speak with a live person to get it corrected. When accessing the automated "help/customer service" line you must have your card number and pin (makes sense) but since mine do not match and I cannot figure out how to correct it from their online instructions, I must speak to a live person - which is not available. I have called over 25 times.In addition, I called the Conduent Business Services number and that person said they are not the customer service line and basically told me to 'pound sand' and did not offer another phone number or a path forward to correct my existing issues. They were very rude and dismissive.There are a lot of people using this card for payment, whether it be for unemployment, child support, etc. and they are in need of these funds in a timely manner when they have completed all required processes from their side. I see many complaints across the nation related to this service and I hope you will take a hard look at their conduct, lack of customer service, and give them a much lower rating (I can't believe they have an A-!). Please give their customer service line a call - I'm sure their rating will drop drastically if you had to go through what many people who need that funding have to go through (with very poor corporate support). In addition, if you do not fit into the pre-populated automated system responses, they just hang up on you. It turns into a viscous circle and the people using this system are already stressed and trying to follow the rules and processes given to access this funding. This company should have to do the same.This shouldn't be allowed and there should be a penalty for this lack of delivery on their product promise.Thank you.
Business Response
Date: 10/26/2023
Hello ********************,

Respectfully,
Pauline
Advocate
Way2Go Debitcard Program
Tel: ************
(Voicemail line; Please leave your name, number, the best time to contact and request to speak with *******)
Email: *********************************************

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