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Business Profile

Manufactured Home Supplies

Snow Joe LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Manufactured Home Supplies.

Reviews

Customer Review Ratings

4.65

Average of 1,207 Customer Reviews

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Review Details

  • Mark N

    Date: 10/18/2023

    Mark N

    Date: 10/18/2023

    **************** representative ***** was kind ,concise, direct and very clear in his speaking manner. He offered me a resolution that was prompt and easy.

    Snow Joe LLC

    Date: 10/19/2023

    Dear ****,Thank you for your feedback, and we're delighted to hear that ***** provided you with kind, concise, and efficient service. We're here to ensure our customers have the best experience possible. If you ever need further assistance or have more questions in the future, please feel free to reach out. We're here to help.Best Regards,Snow Joe + Sun Joe *************

  • Warren C

    Date: 10/18/2023

    Warren C

    Date: 10/18/2023

    We are very happy with the service we received from SnoJoe, We would recommend their products. **************************************

    Snow Joe LLC

    Date: 10/19/2023

    Dear ****** and ******,Thank you for your kind words and for recommending our products. We're thrilled to know that you're very happy with our service. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help ensure your continued satisfaction.Best Regards,Snow Joe + Sun Joe *************

  • Glen N

    Date: 10/17/2023

    Glen N

    Date: 10/17/2023

    Very helpful in resolving the issue. Provided optional replacement since previous hose not available.

    Snow Joe LLC

    Date: 10/18/2023

    Dear ****,Thank you for taking the time to leave us this review. We're pleased to hear that our team was able to assist you effectively in resolving your issue. Providing alternative replacement options when the original part is unavailable is a testament to our commitment to customer satisfaction.Your feedback is important to us, and we're here to help you with any further needs or inquiries you might have. We appreciate your support and look forward to continuing to ************** Regards,Snow Joe + Sun Joe *************

  • Mario A

    Date: 10/17/2023

    Mario A

    Date: 10/17/2023

    Amazing customer service - ************************* (agent) was amazing in assisting me with the my issue. She asked all the right questions and kept me educated on all processes. Truly appreciate such amazing customer service (not seen commonly these days anymor)Well done SunJoe.

    Snow Joe LLC

    Date: 10/18/2023

    Dear *****,Thank you for your kind words and for sharing your experience with our customer service, particularly with *****. We're thrilled to hear that she provided you with amazing assistance and made sure you were well-informed throughout the process.At Snow Joe + Sun Joe, we take great pride in delivering top-notch customer service, and we're grateful for your recognition. Your satisfaction is our priority, and we're always here to assist you with any inquiries or issues you may have.We look forward to continuing to serve you and providing the best possible support.Best Regards,Snow Joe + Sun Joe *************

  • Gary K

    Date: 10/17/2023

    Gary K

    Date: 10/17/2023

    I called yesterday,10/16, and spoke with ********* about not receiving the needle like cleaning tool with my pressure washer. He explained that it was attached to the operators manual and it was. We also discussed my concern on connecting the inlet water attachment and after our discussion I told him Id give it a try. Ive not used it yet since just receiving it on 10/13 but am concerned that it could leak at that point. well see . I must say that ********* was very polite and a pleasure talk to about my issues, Thanks!

    Snow Joe LLC

    Date: 10/18/2023

    Dear ****,Thank you for sharing your recent experience with us. We appreciate your feedback and are glad to hear that ********* was able to assist you with your concerns in a polite and helpful manner.Regarding your concern about the water inlet connection, please don't hesitate to reach out to us if you encounter any issues or have questions when using your pressure washer. We are here to support you, and our team will be more than happy to provide guidance and assistance as needed.Thank you for choosing Snow Joe + Sun Joe, and we look forward to being of service to you in the future.Best Regards,Snow Joe + Sun Joe *************

  • Richard B

    Date: 10/17/2023

    Richard B

    Date: 10/17/2023

    The package was missing two screws. I called **************** and spoke with ***** who immediately shipped the missing parts.

    Snow Joe LLC

    Date: 10/18/2023

    Dear *******,Thank you for sharing your experience with us. We're sorry to hear that your package was missing two screws, but we're delighted to know that ***** from our **************** team was able to promptly assist you by shipping the missing parts.At Snow Joe + Sun Joe, we strive to ensure that our customers receive complete and functional products, and we appreciate your understanding when situations like these arise. Your satisfaction is important to us, and we're here to support you whenever you need assistance.If you ever have more questions or encounter any other issues, please feel free to reach out. We're committed to providing the best possible service.Best Regards,Snow Joe + Sun Joe *************

  • LESLIE Z

    Date: 10/15/2023

    LESLIE Z

    Date: 10/15/2023

    I am very pleased with the support and response from *********. He solved my problem in just a minute. Very apprieciated.

    Snow Joe LLC

    Date: 10/16/2023

    Dear ******,Thank you for sharing your positive experience with our support team, especially with *********. We're thrilled to hear that he efficiently resolved your issue in no time.Your satisfaction is our utmost priority, and we're here to assist you whenever you need help. If you have any more questions or encounter any further issues, please don't hesitate to reach out to us. We're always here to assist you.Thank you for choosing Snow Joe + Sun Joe. We appreciate your support and look forward to serving you again in the future.Best Regards,Snow Joe + Sun Joe *************

  • Sue H

    Date: 10/13/2023

    Sue H

    Date: 10/13/2023

    **** was great and very kind and talked me through the process.

    Snow Joe LLC

    Date: 10/16/2023

    Dear ***,Thank you for sharing your positive experience with us. We're pleased to hear that **** was able to assist you and guide you through the process.Our team is dedicated to providing excellent service and support to our customers, and your feedback reaffirms our commitment.If you ever have more questions or need assistance in the future, please feel free to reach out. We're here to help. Thank you for choosing Snow Joe + Sun Joe, and we look forward to serving you in the future.Best Regards,Snow Joe + Sun Joe *************

  • James G

    Date: 10/12/2023

    James G

    Date: 10/12/2023

    I had a problem ordering some items on the website (my fault), and ********* (****) walked me through correcting the process. I appreciate the kindness and patience of ****. thank you.

    Snow Joe LLC

    Date: 10/16/2023

    Dear ***,Thank you for taking the time to share your experience with us. We're delighted to hear that ********* was able to assist you with your order and that you appreciated his kindness and patience.Our team is committed to helping our customers navigate any issues they may encounter, and your feedback serves as a testament to that commitment.If you have any more questions or need assistance in the future, please don't hesitate to reach out. We're here to provide the support you need. Thank you for choosing Snow Joe + Sun Joe, and we look forward to assisting you with any future orders or inquiries.Best Regards,Snow Joe + Sun Joe *************

  • Faith M

    Date: 10/12/2023

    Faith M

    Date: 10/12/2023

    That young man was so helpful and kind. He definitely deserves a raise. He talked to me, not down to me. He resolved my issue with genuine respect and patience.

    Snow Joe LLC

    Date: 10/16/2023

    Dear *****,Thank you for your kind words, and we're thrilled to hear about your positive experience with our customer service team. Providing helpful and respectful service is a priority for us, and your feedback reinforces our commitment to our customers.We appreciate your feedback about the team member who assisted you. We will certainly consider your suggestion regarding a raise, as we believe in recognizing and rewarding outstanding performance.If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help, and your satisfaction is important to us.Thank you for being a valued Snow Joe + Sun Joe customer, and we look forward to assisting you with any future needs.Best Regards,Snow Joe + Sun Joe *************

Snow Joe LLC is NOT a BBB Accredited Business.

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