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Business Profile

General Contractor

Build State Construction LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/15/2024

    Type:Service or Repair Issues
    Status:
    UnpursuableMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    **** ******* (operating as Build State Construction at this time) is a completely dishonest, inconsistent, unreliable, inexperienced, and poor business person. Did a mediocre job on my roof replacement for which I was granted a 10 year warranty on labor, and 30 year warranty on parts. Despite constantly asking and following up, Ive never been given access to any of my warranty documents - or informed on how to gain them. Worst of all, him and his incompetent team broke key roofing boards in my attic during the job. After following up for over one year, hes still refused to fix the issue (even though Im under warranty). Now, hes completely ghosted me and stopped responding altogether. Last response I heard was that he was no longer in business - but would still send someone over to fix the issue. This was back in June. Hes started multiple businesses under similar names before - the same scam artist runs them all, RUN!

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