Reviews

This profile includes reviews for Select Home Warranty LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Select Home Warranty LLC has 6 locations, listed below.

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  Select Home Warranty LLC

  1000 Wyckoff Ave Fl 3 Mahwah, NJ 07430-3164

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  Polar Express

  704 Caribou Ridge Trl Pflugerville, TX 78660

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  Select Home Warranty LLC

  4870 Sadler Rd Ste 300 Glen Allen, VA 23060-6294

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  XPD Warranty Group, Inc

  1999 Bryan St STE 900 Dallas, TX 75201-3140

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  Select Home Warranty

  1999 Bryan St STE 900 Dallas, TX 75201-3140

Review Details

• Review fromBrigette V.

  Date: 07/22/2022

  1 star
  After reading all the reviews I see I should have come to the BBB site first because this company is a scam. The said that coverage activates 30 days after signing up but then in different wording state replacement of device is only eligible after 60 days of having coverage very misleading and when you call the customer service it so difficult to talk to someone because its so loud in the background. They refuse to allow you to speak with anyone in management and then send an email regarding reaching out to their escalation team and no one their knows whats going on either. Horrible customer service and they are not a true warranty company because they don't replace anything or repair it.

• Review fromLily L

  Date: 07/21/2022

  1 star
  Do NOT buy a policy from this company. It would be better for you just to save the money and pay out of pocket when you have a problem. This company WILL NOT hold up their part of the bargain, and will ALWAYS deny your claim if it is more than $300. I learned the hard way that they deny all claims above a certain amount. Also, I was dumb enough to pay extra for the roof leak option, and when the roof had a leak, you guested it, they denied the claim. So basically, I paid $1200 for a 4 year warranty that won't cover anything more than $200. I ended up paying $2000 for my leak OUT OF POCKET since they denied my claim. Don't be scammed by them. Good luck.

• Review fromJarid H

  Date: 07/21/2022

  1 star
  Completely worthless company. I will NEVER recommend this company to anyone. The repairs that are not covered basically doesn’t allow for anything to get fixed through this company. A TOTAL WASTE OF MY HARD EARNED MONEY FOR A COMPANY TO STEAL IT!!!
  They would not cover a roof leak around an exhaust fan that leaks into our upstairs bathroom. They also refused to fix our air conditioner. They stated that the part that required to be fixed wasn’t covered and it just happened to be the Evaporator coils which is a main component of an A/C system.

• Review fromNone of your business W

  Date: 07/20/2022

  1 star
  SCAM, these people are running a scam and there is nothing that they cover, first of all I called in MAY to cancel subscription as she said yes you can cancel due to never calling in a claim for over a year. She transferred me and had to go over verification, got transferred again went over veri and transferred again, total run around, after being transferred over 3 times, I was on hold over an hour and hung up. Called again in June to cancel and got the run around, they will do everything to keep you as a customer and refuse to allow you to cancel warranty. I received an email re some complications regarding your claim in which I did not call in for a claim but to cancel as they are well aware-got the run around to cancel. Called again today 7/20/2022 and got the run around, now they're telling me to cancel is a 75.00 fee as I CLEARLY informed her that I refuse to pay you 75.00 and stop my auto pay, withing 15 min I get an email from my bank that SELCT HOME warranty debited 75.00 from my act and put my act in OD. they had no authority from me to take funds from my act. This place is running a scam . I also received an email this morning from a manager customer relations Ron S**** as I called him and left a VM. No returned call back and immediately took funds from my account. This is a rip off warranty as you call in and they tell you they don't cover drains, sprinklers, repair garage doors suddenly, you're just wasting funds. I filed 5 complaints as this company should have a class action against them for the scam that they're running. Filed complaint with the ** **** ***, FTC as well.

• Review fromSteve V

  Date: 07/20/2022

  1 star
  Select Home Warranty is the BIGGEST rip off company I have ever dealt with. Call for a home appliance repair and you get charged an additional fee. Then when you want to cancel the remaining policy, they charge you and additional $75 cancellation fee.
  Their contractors don't give a hoot about you. Over 24 hrs and I did not receive a return call to schedule service.
  Noi CUSTUMER service at all.
  Save your money, don't use them.

• Review fromVickie E

  Date: 07/20/2022

  1 star
  They lie to you and don't want to paid for any repairs . You can never talk to anyone for complaints. And the resolution department doesn't talk to you.