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Business Profile

Boats

Brooklyn Kayak Company

Reviews

Customer Review Ratings

2.71/5 stars

Average of 42 Customer Reviews

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Review Details

  • Review fromMisael M

    Date: 10/11/2022

    1 star

    Misael M

    Date: 10/11/2022

    The quality of your products of the worst possible quality

    Brooklyn Kayak Company

    Date: 02/24/2023

    Hello ******, We certainly appreciate your feedback. We did everything we could to resolve any issues you feel you had. This is something we take a lot of pride in so if you still feel you need assistance, please let us know.We are happy to help. Thank you.
  • Review fromSean F

    Date: 08/18/2022

    2 stars

    Sean F

    Date: 08/18/2022

    It is an on going issue with ***** in the Brooklyn Kayak Companies customer service department. The ********************** I ordered is weeks late so far. It took almost three weeks from the order date until it actually shipped. I have twice requested a refund and essentially been denied. I asked for a call from management and have yet to receive it three days later. In my opinion this is a dishonest company with shady business practices.

    Brooklyn Kayak Company

    Date: 02/24/2023

    Hello ****, Thank you for your feedback. Sorry to see that you did not have a positive experience with us.We do feel we resolved any issues you had but please let us know as we want you to be happy with your kayak!Thank you.

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